TSB: CADILLAC ESCALADE, ESCALADE ESV, SUBURBAN, TAHOE, YUKON, YUKON XL (2015–2016)
Bulletin PIT5471 — October 9, 2015
Bulletin Details
| Bulletin ID | PIT5471 |
| Manufacturer | CADILLAC |
| Models | ESCALADE, ESCALADE ESV, SUBURBAN, TAHOE, YUKON, YUKON XL |
| Model Years | 2015–2016 |
| Date Issued | October 9, 2015 |
| Date Added to NHTSA | August 15, 2017 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Vehicles Affected | 48 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
This Preliminary Information communication provides information to the technician about vehicles that the lift-gate actuator or strut that is going to be removed or replaced. If the actuator or strut comes loose off a ball stud after it has
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| CADILLAC | ESCALADE | 2016 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| CADILLAC | ESCALADE | 2016 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| CADILLAC | ESCALADE | 2016 | 350000 EQUIPMENT |
| CADILLAC | ESCALADE | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| CADILLAC | ESCALADE ESV | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| CADILLAC | ESCALADE ESV | 2016 | 350000 EQUIPMENT |
| CADILLAC | ESCALADE ESV | 2016 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| CADILLAC | ESCALADE ESV | 2016 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| CHEVROLET | SUBURBAN | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| CHEVROLET | SUBURBAN | 2016 | 350000 EQUIPMENT |
| CHEVROLET | SUBURBAN | 2016 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| CHEVROLET | SUBURBAN | 2016 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| CHEVROLET | TAHOE | 2016 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| CHEVROLET | TAHOE | 2016 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| CHEVROLET | TAHOE | 2016 | 350000 EQUIPMENT |
| CHEVROLET | TAHOE | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| GMC | YUKON | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| GMC | YUKON | 2016 | 350000 EQUIPMENT |
| GMC | YUKON | 2016 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| GMC | YUKON | 2016 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| GMC | YUKON XL | 2016 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| GMC | YUKON XL | 2016 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| GMC | YUKON XL | 2016 | 350000 EQUIPMENT |
| GMC | YUKON XL | 2016 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| CADILLAC | ESCALADE | 2015 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| CADILLAC | ESCALADE | 2015 | 350000 EQUIPMENT |
| CADILLAC | ESCALADE | 2015 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| CADILLAC | ESCALADE | 2015 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| CADILLAC | ESCALADE ESV | 2015 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| CADILLAC | ESCALADE ESV | 2015 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| CADILLAC | ESCALADE ESV | 2015 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| CADILLAC | ESCALADE ESV | 2015 | 350000 EQUIPMENT |
| CHEVROLET | SUBURBAN | 2015 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| CHEVROLET | SUBURBAN | 2015 | 350000 EQUIPMENT |
| CHEVROLET | SUBURBAN | 2015 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| CHEVROLET | SUBURBAN | 2015 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| CHEVROLET | TAHOE | 2015 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| CHEVROLET | TAHOE | 2015 | 350000 EQUIPMENT |
| CHEVROLET | TAHOE | 2015 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| CHEVROLET | TAHOE | 2015 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| GMC | YUKON | 2015 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| GMC | YUKON | 2015 | 350000 EQUIPMENT |
| GMC | YUKON | 2015 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| GMC | YUKON | 2015 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| GMC | YUKON XL | 2015 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| GMC | YUKON XL | 2015 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| GMC | YUKON XL | 2015 | 350000 EQUIPMENT |
| GMC | YUKON XL | 2015 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
Related CADILLAC Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT5471) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.