TSB: CADILLAC ESCALADE, SUBURBAN, TAHOE, YUKON (2015–2017)

Bulletin PIT5452B — August 21, 2017

Bulletin Details

Bulletin IDPIT5452B
ManufacturerCADILLAC
ModelsESCALADE, SUBURBAN, TAHOE, YUKON
Model Years2015–2017
Date IssuedAugust 21, 2017
Date Added to NHTSAMay 21, 2018
ComponentSTEERING: STEERING WHEEL/HANDLE BAR
Vehicles Affected24 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides information to the technician about vehicles that may have a pop, click, tick, snap, or itch type noise in the steering column or steering wheel when turning left or right during low speed

Affected Vehicles

MakeModelYearComponent
CADILLAC ESCALADE 2017 012000 STEERING:COLUMN
CADILLAC ESCALADE 2017 011000 STEERING: STEERING WHEEL/HANDLE BAR
CHEVROLET SUBURBAN 2017 012000 STEERING:COLUMN
CHEVROLET SUBURBAN 2017 011000 STEERING: STEERING WHEEL/HANDLE BAR
CHEVROLET TAHOE 2017 012000 STEERING:COLUMN
CHEVROLET TAHOE 2017 011000 STEERING: STEERING WHEEL/HANDLE BAR
GMC YUKON 2017 012000 STEERING:COLUMN
GMC YUKON 2017 011000 STEERING: STEERING WHEEL/HANDLE BAR
CADILLAC ESCALADE 2016 011000 STEERING: STEERING WHEEL/HANDLE BAR
CADILLAC ESCALADE 2016 012000 STEERING:COLUMN
CHEVROLET SUBURBAN 2016 012000 STEERING:COLUMN
CHEVROLET SUBURBAN 2016 011000 STEERING: STEERING WHEEL/HANDLE BAR
CHEVROLET TAHOE 2016 011000 STEERING: STEERING WHEEL/HANDLE BAR
CHEVROLET TAHOE 2016 012000 STEERING:COLUMN
GMC YUKON 2016 012000 STEERING:COLUMN
GMC YUKON 2016 011000 STEERING: STEERING WHEEL/HANDLE BAR
CADILLAC ESCALADE 2015 012000 STEERING:COLUMN
CADILLAC ESCALADE 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
CHEVROLET SUBURBAN 2015 012000 STEERING:COLUMN
CHEVROLET SUBURBAN 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
CHEVROLET TAHOE 2015 012000 STEERING:COLUMN
CHEVROLET TAHOE 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
GMC YUKON 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
GMC YUKON 2015 012000 STEERING:COLUMN

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT5452B) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.