TSB: CADILLAC AVALANCHE, ESCALADE, ESCALADE EXT, SIERRA 1500, SIERRA 2500, SIERRA 3500, SILVERADO 1500, SILVERADO 2500, SUBURBAN, TAHOE, YUKON DENALI, YUKON XL (2007–2020)

Bulletin PIT5403F — March 9, 2020

Bulletin Details

Bulletin IDPIT5403F
ManufacturerCADILLAC
ModelsAVALANCHE, ESCALADE, ESCALADE EXT, SIERRA 1500, SIERRA 2500, SIERRA 3500, SILVERADO 1500, SILVERADO 2500, SUBURBAN, TAHOE, YUKON DENALI, YUKON XL
Model Years2007–2020
Date IssuedMarch 9, 2020
Date Added to NHTSAApril 13, 2020
ComponentSUSPENSION
Vehicles Affected98 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related t

Affected Vehicles

MakeModelYearComponent
CADILLAC ESCALADE 2020 020000 SUSPENSION
GMC SIERRA 2500 2020 020000 SUSPENSION
CHEVROLET SILVERADO 2500 2020 020000 SUSPENSION
CHEVROLET SUBURBAN 2020 020000 SUSPENSION
CHEVROLET TAHOE 2020 020000 SUSPENSION
GMC YUKON XL 2020 020000 SUSPENSION
CADILLAC ESCALADE 2019 020000 SUSPENSION
GMC SIERRA 1500 2019 020000 SUSPENSION
CHEVROLET SILVERADO 1500 2019 020000 SUSPENSION
CHEVROLET SUBURBAN 2019 020000 SUSPENSION
CHEVROLET TAHOE 2019 020000 SUSPENSION
GMC YUKON DENALI 2019 020000 SUSPENSION
CADILLAC ESCALADE 2018 020000 SUSPENSION
GMC SIERRA 1500 2018 020000 SUSPENSION
CHEVROLET SILVERADO 1500 2018 020000 SUSPENSION
CHEVROLET SUBURBAN 2018 020000 SUSPENSION
CHEVROLET TAHOE 2018 020000 SUSPENSION
GMC YUKON DENALI 2018 020000 SUSPENSION
CADILLAC ESCALADE 2017 020000 SUSPENSION
GMC SIERRA 1500 2017 020000 SUSPENSION
CHEVROLET SILVERADO 1500 2017 020000 SUSPENSION
CHEVROLET SUBURBAN 2017 020000 SUSPENSION
CHEVROLET TAHOE 2017 020000 SUSPENSION
GMC YUKON DENALI 2017 020000 SUSPENSION
CADILLAC ESCALADE 2016 020000 SUSPENSION
GMC SIERRA 2500 2016 020000 SUSPENSION
CHEVROLET SILVERADO 2500 2016 020000 SUSPENSION
CHEVROLET SUBURBAN 2016 020000 SUSPENSION
CHEVROLET TAHOE 2016 020000 SUSPENSION
GMC YUKON DENALI 2016 020000 SUSPENSION
CADILLAC ESCALADE 2015 020000 SUSPENSION
GMC SIERRA 2500 2015 020000 SUSPENSION
CHEVROLET SILVERADO 2500 2015 020000 SUSPENSION
CHEVROLET SUBURBAN 2015 020000 SUSPENSION
CHEVROLET TAHOE 2015 020000 SUSPENSION
GMC YUKON DENALI 2015 020000 SUSPENSION
CADILLAC ESCALADE 2014 020000 SUSPENSION
GMC SIERRA 1500 2014 020000 SUSPENSION
CHEVROLET SILVERADO 1500 2014 020000 SUSPENSION
CHEVROLET SUBURBAN 2014 020000 SUSPENSION
CHEVROLET TAHOE 2014 020000 SUSPENSION
GMC YUKON XL 2014 020000 SUSPENSION
CHEVROLET AVALANCHE 2013 020000 SUSPENSION
CADILLAC ESCALADE 2013 020000 SUSPENSION
CADILLAC ESCALADE EXT 2013 020000 SUSPENSION
GMC SIERRA 1500 2013 020000 SUSPENSION
CHEVROLET SILVERADO 1500 2013 020000 SUSPENSION
CHEVROLET SUBURBAN 2013 020000 SUSPENSION
CHEVROLET TAHOE 2013 020000 SUSPENSION
GMC YUKON DENALI 2013 020000 SUSPENSION
CHEVROLET AVALANCHE 2012 020000 SUSPENSION
CADILLAC ESCALADE 2012 020000 SUSPENSION
CADILLAC ESCALADE EXT 2012 020000 SUSPENSION
GMC SIERRA 1500 2012 020000 SUSPENSION
CHEVROLET SILVERADO 1500 2012 020000 SUSPENSION
CHEVROLET SUBURBAN 2012 020000 SUSPENSION
CHEVROLET TAHOE 2012 020000 SUSPENSION
GMC YUKON DENALI 2012 020000 SUSPENSION
CHEVROLET AVALANCHE 2011 020000 SUSPENSION
CADILLAC ESCALADE 2011 020000 SUSPENSION
CADILLAC ESCALADE EXT 2011 020000 SUSPENSION
GMC SIERRA 3500 2011 020000 SUSPENSION
CHEVROLET SILVERADO 1500 2011 020000 SUSPENSION
CHEVROLET SUBURBAN 2011 020000 SUSPENSION
CHEVROLET TAHOE 2011 020000 SUSPENSION
GMC YUKON DENALI 2011 020000 SUSPENSION
CHEVROLET AVALANCHE 2010 020000 SUSPENSION
CADILLAC ESCALADE 2010 020000 SUSPENSION
CADILLAC ESCALADE EXT 2010 020000 SUSPENSION
GMC SIERRA 1500 2010 020000 SUSPENSION
CHEVROLET SILVERADO 1500 2010 020000 SUSPENSION
CHEVROLET SUBURBAN 2010 020000 SUSPENSION
CHEVROLET TAHOE 2010 020000 SUSPENSION
GMC YUKON DENALI 2010 020000 SUSPENSION
CHEVROLET AVALANCHE 2009 020000 SUSPENSION
CADILLAC ESCALADE 2009 020000 SUSPENSION
CADILLAC ESCALADE EXT 2009 020000 SUSPENSION
GMC SIERRA 1500 2009 020000 SUSPENSION
CHEVROLET SILVERADO 1500 2009 020000 SUSPENSION
CHEVROLET SUBURBAN 2009 020000 SUSPENSION
CHEVROLET TAHOE 2009 020000 SUSPENSION
GMC YUKON DENALI 2009 020000 SUSPENSION
CHEVROLET AVALANCHE 2008 020000 SUSPENSION
CADILLAC ESCALADE 2008 020000 SUSPENSION
CADILLAC ESCALADE EXT 2008 020000 SUSPENSION
GMC SIERRA 1500 2008 020000 SUSPENSION
CHEVROLET SILVERADO 1500 2008 020000 SUSPENSION
CHEVROLET SUBURBAN 2008 020000 SUSPENSION
CHEVROLET TAHOE 2008 020000 SUSPENSION
GMC YUKON DENALI 2008 020000 SUSPENSION
CHEVROLET AVALANCHE 2007 020000 SUSPENSION
CADILLAC ESCALADE 2007 020000 SUSPENSION
CADILLAC ESCALADE EXT 2007 020000 SUSPENSION
GMC SIERRA 1500 2007 020000 SUSPENSION
CHEVROLET SILVERADO 1500 2007 020000 SUSPENSION
CHEVROLET SUBURBAN 2007 020000 SUSPENSION
CHEVROLET TAHOE 2007 020000 SUSPENSION
GMC YUKON DENALI 2007 020000 SUSPENSION

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT5403F) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.