TSB: CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, ESCALADE HYBRID, GMC, SUBURBAN, TAHOE, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL (2012–2014)

Bulletin PIT5186A — July 29, 2013

Bulletin Details

Bulletin IDPIT5186A
ManufacturerCADILLAC
ModelsESCALADE, ESCALADE ESV, ESCALADE EXT, ESCALADE HYBRID, GMC, SUBURBAN, TAHOE, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL
Model Years2012–2014
Date IssuedJuly 29, 2013
Date Added to NHTSADecember 25, 2023
ComponentVISIBILITY:SUN/MOON ROOF ASSEMBLY
Vehicles Affected88 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Rear Video Screens May Not Turn On

Affected Vehicles

MakeModelYearComponent
CADILLAC ESCALADE 2014 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CADILLAC ESCALADE 2014 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CADILLAC ESCALADE 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE ESV 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE ESV 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE ESV 2014 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CADILLAC ESCALADE ESV 2014 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CADILLAC ESCALADE EXT 2014 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CADILLAC ESCALADE EXT 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE HYBRID 2014 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CADILLAC ESCALADE HYBRID 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SUBURBAN 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SUBURBAN 2014 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CHEVROLET SUBURBAN 2014 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CHEVROLET SUBURBAN 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET TAHOE 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET TAHOE 2014 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CHEVROLET TAHOE 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET TAHOE 2014 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GMC YUKON 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON 2014 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GMC YUKON 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON 2014 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
GMC YUKON XL 2014 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GMC YUKON XL 2014 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
GMC YUKON XL 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON XL 2014 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE 2013 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CADILLAC ESCALADE 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CADILLAC ESCALADE ESV 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE ESV 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE ESV 2013 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CADILLAC ESCALADE ESV 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CADILLAC ESCALADE EXT 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE EXT 2013 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CADILLAC ESCALADE EXT 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CADILLAC ESCALADE HYBRID 2013 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CADILLAC ESCALADE HYBRID 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SUBURBAN 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SUBURBAN 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CHEVROLET SUBURBAN 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SUBURBAN 2013 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CHEVROLET TAHOE 2013 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CHEVROLET TAHOE 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET TAHOE 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CHEVROLET TAHOE 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON 2013 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
GMC YUKON 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GMC YUKON 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON DENALI 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GMC YUKON DENALI XL 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GMC YUKON XL 2013 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
GMC YUKON XL 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON XL 2013 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON XL 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CADILLAC ESCALADE 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CADILLAC ESCALADE 2012 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CADILLAC ESCALADE 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE ESV 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CADILLAC ESCALADE ESV 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE ESV 2012 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CADILLAC ESCALADE ESV 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE EXT 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE EXT 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CADILLAC ESCALADE EXT 2012 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CADILLAC ESCALADE HYBRID 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE HYBRID 2012 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CHEVROLET SUBURBAN 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CHEVROLET SUBURBAN 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SUBURBAN 2012 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CHEVROLET SUBURBAN 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET TAHOE 2012 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
CHEVROLET TAHOE 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET TAHOE 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
CHEVROLET TAHOE 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON 2012 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
GMC YUKON 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GMC YUKON DENALI 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GMC YUKON DENALI XL 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GMC YUKON XL 2012 353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
GMC YUKON XL 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC YUKON XL 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GMC YUKON XL 2012 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GMC GMC 350000 EQUIPMENT

Related CADILLAC Recalls

CampaignModelYearComponentSummary
ESCALADE ESV 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
VISTIQ 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
ESCALADE IQL 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
OPTIQ 2025 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
LYRIQ 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT5186A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.