TSB: CADILLAC EQUINOX, SRX, TERRAIN (2010–2017)

Bulletin PIT4995F — October 10, 2016

Bulletin Details

Bulletin IDPIT4995F
ManufacturerCADILLAC
ModelsEQUINOX, SRX, TERRAIN
Model Years2010–2017
Date IssuedOctober 10, 2016
Date Added to NHTSAOctober 14, 2017
ComponentVISIBILITY
Vehicles Affected23 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteri

Affected Vehicles

MakeModelYearComponent
CHEVROLET EQUINOX 2017 130000 VISIBILITY
GMC TERRAIN 2017 130000 VISIBILITY
CHEVROLET EQUINOX 2016 130000 VISIBILITY
CADILLAC SRX 2016 130000 VISIBILITY
GMC TERRAIN 2016 130000 VISIBILITY
CHEVROLET EQUINOX 2015 130000 VISIBILITY
CADILLAC SRX 2015 130000 VISIBILITY
GMC TERRAIN 2015 130000 VISIBILITY
CHEVROLET EQUINOX 2014 130000 VISIBILITY
CADILLAC SRX 2014 130000 VISIBILITY
GMC TERRAIN 2014 130000 VISIBILITY
CHEVROLET EQUINOX 2013 130000 VISIBILITY
CADILLAC SRX 2013 130000 VISIBILITY
GMC TERRAIN 2013 130000 VISIBILITY
CHEVROLET EQUINOX 2012 130000 VISIBILITY
CADILLAC SRX 2012 130000 VISIBILITY
GMC TERRAIN 2012 130000 VISIBILITY
CHEVROLET EQUINOX 2011 130000 VISIBILITY
CADILLAC SRX 2011 130000 VISIBILITY
GMC TERRAIN 2011 130000 VISIBILITY
CHEVROLET EQUINOX 2010 130000 VISIBILITY
CADILLAC SRX 2010 130000 VISIBILITY
GMC TERRAIN 2010 130000 VISIBILITY

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT4995F) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.