TSB: CHEVROLET SIERRA, SIERRA 1500, SIERRA 2500, SIERRA 3500, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500 (2007-2018)

Bulletin PIT4745D - September 20, 2017

Bulletin Details

Bulletin IDPIT4745D
ManufacturerCHEVROLET
ModelsSIERRA, SIERRA 1500, SIERRA 2500, SIERRA 3500, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500
Model Years2007-2018
Date IssuedSeptember 20, 2017
Date Added to NHTSAApril 8, 2019
ComponentSTRUCTURE:FRAME AND MEMBERS
Vehicles Affected72 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technicia

Affected Vehicles

MakeModelYearComponent
GMC SIERRA 3500 2018 200000 WHEELS
GMC SIERRA 3500 2018 162000 STRUCTURE:BODY
GMC SIERRA 3500 2018 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 2500 2018 200000 WHEELS
CHEVROLET SILVERADO 2500 2018 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 2500 2018 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 2017 162000 STRUCTURE:BODY
GMC SIERRA 2017 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 2017 200000 WHEELS
CHEVROLET SILVERADO 2017 200000 WHEELS
CHEVROLET SILVERADO 2017 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 2017 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 1500 2016 200000 WHEELS
GMC SIERRA 1500 2016 162000 STRUCTURE:BODY
GMC SIERRA 1500 2016 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 2500 2016 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 2500 2016 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 2500 2016 200000 WHEELS
GMC SIERRA 1500 2015 200000 WHEELS
GMC SIERRA 1500 2015 162000 STRUCTURE:BODY
GMC SIERRA 1500 2015 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 2500 2015 200000 WHEELS
CHEVROLET SILVERADO 2500 2015 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 2500 2015 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 1500 2014 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 1500 2014 200000 WHEELS
GMC SIERRA 1500 2014 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 1500 2014 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 1500 2014 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 1500 2014 200000 WHEELS
GMC SIERRA 3500 2013 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 3500 2013 162000 STRUCTURE:BODY
GMC SIERRA 3500 2013 200000 WHEELS
CHEVROLET SILVERADO 3500 2013 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 3500 2013 200000 WHEELS
CHEVROLET SILVERADO 3500 2013 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 2500 2012 200000 WHEELS
GMC SIERRA 2500 2012 162000 STRUCTURE:BODY
GMC SIERRA 2500 2012 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 2500 2012 200000 WHEELS
CHEVROLET SILVERADO 2500 2012 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 2500 2012 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 3500 2011 162000 STRUCTURE:BODY
GMC SIERRA 3500 2011 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 3500 2011 200000 WHEELS
CHEVROLET SILVERADO 1500 2011 200000 WHEELS
CHEVROLET SILVERADO 1500 2011 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 1500 2011 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 1500 2010 200000 WHEELS
GMC SIERRA 1500 2010 162000 STRUCTURE:BODY
GMC SIERRA 1500 2010 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 1500 2010 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 1500 2010 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 1500 2010 200000 WHEELS
GMC SIERRA 1500 2009 200000 WHEELS
GMC SIERRA 1500 2009 162000 STRUCTURE:BODY
GMC SIERRA 1500 2009 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 1500 2009 200000 WHEELS
CHEVROLET SILVERADO 1500 2009 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 1500 2009 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 1500 2008 200000 WHEELS
GMC SIERRA 1500 2008 162000 STRUCTURE:BODY
GMC SIERRA 1500 2008 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 1500 2008 200000 WHEELS
CHEVROLET SILVERADO 1500 2008 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 1500 2008 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 1500 2007 162000 STRUCTURE:BODY
GMC SIERRA 1500 2007 200000 WHEELS
GMC SIERRA 1500 2007 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 1500 2007 162000 STRUCTURE:BODY
CHEVROLET SILVERADO 1500 2007 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 1500 2007 200000 WHEELS

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHEVROLET dealer. Bring this bulletin ID (PIT4745D) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.