TSB: CADILLAC AVALANCHE, AVALANCHE 1500, ESCALADE, SIERRA 1500, SILVERADO 1500, SUBURBAN, TAHOE, YUKON (2003–2019)

Bulletin PIT3946C — November 14, 2018

Bulletin Details

Bulletin IDPIT3946C
ManufacturerCADILLAC
ModelsAVALANCHE, AVALANCHE 1500, ESCALADE, SIERRA 1500, SILVERADO 1500, SUBURBAN, TAHOE, YUKON
Model Years2003–2019
Date IssuedNovember 14, 2018
Date Added to NHTSADecember 17, 2018
ComponentSTRUCTURE
Vehicles Affected214 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communicates an issues with the headliner sagging and how to reattach the velcro using Hardman Double Bubble Epoxy part number 04001.

Affected Vehicles

MakeModelYearComponent
CADILLAC ESCALADE 2019 160000 STRUCTURE
CADILLAC ESCALADE 2019 350000 EQUIPMENT
GMC SIERRA 1500 2019 160000 STRUCTURE
GMC SIERRA 1500 2019 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2019 160000 STRUCTURE
CHEVROLET SILVERADO 1500 2019 350000 EQUIPMENT
CHEVROLET SUBURBAN 2019 160000 STRUCTURE
CHEVROLET SUBURBAN 2019 350000 EQUIPMENT
CHEVROLET TAHOE 2019 160000 STRUCTURE
CHEVROLET TAHOE 2019 350000 EQUIPMENT
GMC YUKON 2019 160000 STRUCTURE
GMC YUKON 2019 350000 EQUIPMENT
CADILLAC ESCALADE 2018 160000 STRUCTURE
CADILLAC ESCALADE 2018 350000 EQUIPMENT
GMC SIERRA 1500 2018 160000 STRUCTURE
GMC SIERRA 1500 2018 350000 EQUIPMENT
CHEVROLET SUBURBAN 2018 160000 STRUCTURE
CHEVROLET SUBURBAN 2018 350000 EQUIPMENT
CHEVROLET TAHOE 2018 160000 STRUCTURE
CHEVROLET TAHOE 2018 350000 EQUIPMENT
GMC YUKON 2018 160000 STRUCTURE
GMC YUKON 2018 350000 EQUIPMENT
CADILLAC ESCALADE 2017 160000 STRUCTURE
CADILLAC ESCALADE 2017 350000 EQUIPMENT
GMC SIERRA 1500 2017 160000 STRUCTURE
GMC SIERRA 1500 2017 350000 EQUIPMENT
CHEVROLET SUBURBAN 2017 160000 STRUCTURE
CHEVROLET SUBURBAN 2017 350000 EQUIPMENT
CHEVROLET TAHOE 2017 160000 STRUCTURE
CHEVROLET TAHOE 2017 350000 EQUIPMENT
GMC YUKON 2017 160000 STRUCTURE
GMC YUKON 2017 350000 EQUIPMENT
CADILLAC ESCALADE 2016 160000 STRUCTURE
CADILLAC ESCALADE 2016 350000 EQUIPMENT
GMC SIERRA 1500 2016 160000 STRUCTURE
GMC SIERRA 1500 2016 350000 EQUIPMENT
CHEVROLET SUBURBAN 2016 160000 STRUCTURE
CHEVROLET SUBURBAN 2016 350000 EQUIPMENT
CHEVROLET TAHOE 2016 160000 STRUCTURE
CHEVROLET TAHOE 2016 350000 EQUIPMENT
GMC YUKON 2016 160000 STRUCTURE
GMC YUKON 2016 350000 EQUIPMENT
CADILLAC ESCALADE 2015 160000 STRUCTURE
CADILLAC ESCALADE 2015 350000 EQUIPMENT
GMC SIERRA 1500 2015 160000 STRUCTURE
GMC SIERRA 1500 2015 350000 EQUIPMENT
CHEVROLET SUBURBAN 2015 160000 STRUCTURE
CHEVROLET SUBURBAN 2015 350000 EQUIPMENT
CHEVROLET TAHOE 2015 160000 STRUCTURE
CHEVROLET TAHOE 2015 350000 EQUIPMENT
GMC YUKON 2015 160000 STRUCTURE
GMC YUKON 2015 350000 EQUIPMENT
CADILLAC ESCALADE 2014 160000 STRUCTURE
CADILLAC ESCALADE 2014 350000 EQUIPMENT
GMC SIERRA 1500 2014 160000 STRUCTURE
GMC SIERRA 1500 2014 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2014 160000 STRUCTURE
CHEVROLET SILVERADO 1500 2014 350000 EQUIPMENT
CHEVROLET SUBURBAN 2014 160000 STRUCTURE
CHEVROLET SUBURBAN 2014 350000 EQUIPMENT
CHEVROLET TAHOE 2014 160000 STRUCTURE
CHEVROLET TAHOE 2014 350000 EQUIPMENT
GMC YUKON 2014 160000 STRUCTURE
GMC YUKON 2014 350000 EQUIPMENT
CHEVROLET AVALANCHE 2013 160000 STRUCTURE
CHEVROLET AVALANCHE 2013 350000 EQUIPMENT
CADILLAC ESCALADE 2013 160000 STRUCTURE
CADILLAC ESCALADE 2013 350000 EQUIPMENT
GMC SIERRA 1500 2013 160000 STRUCTURE
GMC SIERRA 1500 2013 350000 EQUIPMENT
CHEVROLET SUBURBAN 2013 160000 STRUCTURE
CHEVROLET SUBURBAN 2013 350000 EQUIPMENT
CHEVROLET TAHOE 2013 160000 STRUCTURE
CHEVROLET TAHOE 2013 350000 EQUIPMENT
GMC YUKON 2013 160000 STRUCTURE
GMC YUKON 2013 350000 EQUIPMENT
CHEVROLET AVALANCHE 2012 160000 STRUCTURE
CHEVROLET AVALANCHE 2012 350000 EQUIPMENT
CADILLAC ESCALADE 2012 160000 STRUCTURE
CADILLAC ESCALADE 2012 350000 EQUIPMENT
GMC SIERRA 1500 2012 160000 STRUCTURE
GMC SIERRA 1500 2012 350000 EQUIPMENT
CHEVROLET SUBURBAN 2012 160000 STRUCTURE
CHEVROLET SUBURBAN 2012 350000 EQUIPMENT
CHEVROLET TAHOE 2012 160000 STRUCTURE
CHEVROLET TAHOE 2012 350000 EQUIPMENT
GMC YUKON 2012 160000 STRUCTURE
GMC YUKON 2012 350000 EQUIPMENT
CHEVROLET AVALANCHE 2011 160000 STRUCTURE
CHEVROLET AVALANCHE 2011 350000 EQUIPMENT
CADILLAC ESCALADE 2011 160000 STRUCTURE
CADILLAC ESCALADE 2011 350000 EQUIPMENT
GMC SIERRA 1500 2011 160000 STRUCTURE
GMC SIERRA 1500 2011 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2011 160000 STRUCTURE
CHEVROLET SILVERADO 1500 2011 350000 EQUIPMENT
CHEVROLET SUBURBAN 2011 160000 STRUCTURE
CHEVROLET SUBURBAN 2011 350000 EQUIPMENT
CHEVROLET TAHOE 2011 160000 STRUCTURE
CHEVROLET TAHOE 2011 350000 EQUIPMENT
GMC YUKON 2011 160000 STRUCTURE
GMC YUKON 2011 350000 EQUIPMENT
CHEVROLET AVALANCHE 2010 160000 STRUCTURE
CHEVROLET AVALANCHE 2010 350000 EQUIPMENT
CADILLAC ESCALADE 2010 160000 STRUCTURE
CADILLAC ESCALADE 2010 350000 EQUIPMENT
GMC SIERRA 1500 2010 160000 STRUCTURE
GMC SIERRA 1500 2010 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2010 160000 STRUCTURE
CHEVROLET SILVERADO 1500 2010 350000 EQUIPMENT
CHEVROLET SUBURBAN 2010 160000 STRUCTURE
CHEVROLET SUBURBAN 2010 350000 EQUIPMENT
CHEVROLET TAHOE 2010 160000 STRUCTURE
CHEVROLET TAHOE 2010 350000 EQUIPMENT
GMC YUKON 2010 160000 STRUCTURE
GMC YUKON 2010 350000 EQUIPMENT
CHEVROLET AVALANCHE 2009 160000 STRUCTURE
CHEVROLET AVALANCHE 2009 350000 EQUIPMENT
CADILLAC ESCALADE 2009 160000 STRUCTURE
CADILLAC ESCALADE 2009 350000 EQUIPMENT
GMC SIERRA 1500 2009 160000 STRUCTURE
GMC SIERRA 1500 2009 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2009 160000 STRUCTURE
CHEVROLET SILVERADO 1500 2009 350000 EQUIPMENT
CHEVROLET SUBURBAN 2009 160000 STRUCTURE
CHEVROLET SUBURBAN 2009 350000 EQUIPMENT
CHEVROLET TAHOE 2009 160000 STRUCTURE
CHEVROLET TAHOE 2009 350000 EQUIPMENT
GMC YUKON 2009 160000 STRUCTURE
GMC YUKON 2009 350000 EQUIPMENT
CHEVROLET AVALANCHE 2008 160000 STRUCTURE
CHEVROLET AVALANCHE 2008 350000 EQUIPMENT
CADILLAC ESCALADE 2008 160000 STRUCTURE
CADILLAC ESCALADE 2008 350000 EQUIPMENT
GMC SIERRA 1500 2008 160000 STRUCTURE
GMC SIERRA 1500 2008 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2008 160000 STRUCTURE
CHEVROLET SILVERADO 1500 2008 350000 EQUIPMENT
CHEVROLET SUBURBAN 2008 160000 STRUCTURE
CHEVROLET SUBURBAN 2008 350000 EQUIPMENT
CHEVROLET TAHOE 2008 160000 STRUCTURE
CHEVROLET TAHOE 2008 350000 EQUIPMENT
GMC YUKON 2008 160000 STRUCTURE
GMC YUKON 2008 350000 EQUIPMENT
CHEVROLET AVALANCHE 2007 160000 STRUCTURE
CHEVROLET AVALANCHE 2007 350000 EQUIPMENT
CADILLAC ESCALADE 2007 160000 STRUCTURE
CADILLAC ESCALADE 2007 350000 EQUIPMENT
GMC SIERRA 1500 2007 160000 STRUCTURE
GMC SIERRA 1500 2007 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2007 160000 STRUCTURE
CHEVROLET SILVERADO 1500 2007 350000 EQUIPMENT
CHEVROLET SUBURBAN 2007 160000 STRUCTURE
CHEVROLET SUBURBAN 2007 350000 EQUIPMENT
CHEVROLET TAHOE 2007 160000 STRUCTURE
CHEVROLET TAHOE 2007 350000 EQUIPMENT
GMC YUKON 2007 160000 STRUCTURE
GMC YUKON 2007 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2006 160000 STRUCTURE
CHEVROLET AVALANCHE 1500 2006 350000 EQUIPMENT
CADILLAC ESCALADE 2006 160000 STRUCTURE
CADILLAC ESCALADE 2006 350000 EQUIPMENT
GMC SIERRA 1500 2006 160000 STRUCTURE
GMC SIERRA 1500 2006 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2006 160000 STRUCTURE
CHEVROLET SILVERADO 1500 2006 350000 EQUIPMENT
CHEVROLET SUBURBAN 2006 160000 STRUCTURE
CHEVROLET SUBURBAN 2006 350000 EQUIPMENT
CHEVROLET TAHOE 2006 160000 STRUCTURE
CHEVROLET TAHOE 2006 350000 EQUIPMENT
GMC YUKON 2006 160000 STRUCTURE
GMC YUKON 2006 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2005 160000 STRUCTURE
CHEVROLET AVALANCHE 1500 2005 350000 EQUIPMENT
CADILLAC ESCALADE 2005 160000 STRUCTURE
CADILLAC ESCALADE 2005 350000 EQUIPMENT
GMC SIERRA 1500 2005 160000 STRUCTURE
GMC SIERRA 1500 2005 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2005 160000 STRUCTURE
CHEVROLET SILVERADO 1500 2005 350000 EQUIPMENT
CHEVROLET SUBURBAN 2005 160000 STRUCTURE
CHEVROLET SUBURBAN 2005 350000 EQUIPMENT
CHEVROLET TAHOE 2005 160000 STRUCTURE
CHEVROLET TAHOE 2005 350000 EQUIPMENT
GMC YUKON 2005 160000 STRUCTURE
GMC YUKON 2005 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2004 160000 STRUCTURE
CHEVROLET AVALANCHE 1500 2004 350000 EQUIPMENT
CADILLAC ESCALADE 2004 160000 STRUCTURE
CADILLAC ESCALADE 2004 350000 EQUIPMENT
GMC SIERRA 1500 2004 160000 STRUCTURE
GMC SIERRA 1500 2004 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2004 160000 STRUCTURE
CHEVROLET SILVERADO 1500 2004 350000 EQUIPMENT
CHEVROLET SUBURBAN 2004 160000 STRUCTURE
CHEVROLET SUBURBAN 2004 350000 EQUIPMENT
CHEVROLET TAHOE 2004 160000 STRUCTURE
CHEVROLET TAHOE 2004 350000 EQUIPMENT
GMC YUKON 2004 160000 STRUCTURE
GMC YUKON 2004 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2003 160000 STRUCTURE
CHEVROLET AVALANCHE 1500 2003 350000 EQUIPMENT
CADILLAC ESCALADE 2003 160000 STRUCTURE
CADILLAC ESCALADE 2003 350000 EQUIPMENT
GMC SIERRA 1500 2003 160000 STRUCTURE
GMC SIERRA 1500 2003 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2003 160000 STRUCTURE
CHEVROLET SILVERADO 1500 2003 350000 EQUIPMENT
CHEVROLET SUBURBAN 2003 160000 STRUCTURE
CHEVROLET SUBURBAN 2003 350000 EQUIPMENT
CHEVROLET TAHOE 2003 160000 STRUCTURE
CHEVROLET TAHOE 2003 350000 EQUIPMENT
GMC YUKON 2003 160000 STRUCTURE
GMC YUKON 2003 350000 EQUIPMENT

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT3946C) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.