TSB: CADILLAC AVALANCHE, AVALANCHE 1500, C SERIES, C/K SUBURBAN (GMC), CANYON, COLORADO, ESCALADE, ESCALADE ESV, MALIBU CLASSIC, S10, SIERRA 1500, SIERRA 2500, SIERRA 3500, SILVERADO 1500, SILVERADO 2500, SONOMA (1998–2021)

Bulletin PIT3227Q — April 1, 2021

Bulletin Details

Bulletin IDPIT3227Q
ManufacturerCADILLAC
ModelsAVALANCHE, AVALANCHE 1500, C SERIES, C/K SUBURBAN (GMC), CANYON, COLORADO, ESCALADE, ESCALADE ESV, MALIBU CLASSIC, S10, SIERRA 1500, SIERRA 2500, SIERRA 3500, SILVERADO 1500, SILVERADO 2500, SONOMA
Model Years1998–2021
Date IssuedApril 1, 2021
Date Added to NHTSAMay 17, 2021
ComponentEQUIPMENT
Vehicles Affected122 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer

Affected Vehicles

MakeModelYearComponent
GMC CANYON 2021 350000 EQUIPMENT
CHEVROLET COLORADO 2021 350000 EQUIPMENT
GMC SIERRA 1500 2021 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2021 350000 EQUIPMENT
GMC CANYON 2020 350000 EQUIPMENT
CHEVROLET COLORADO 2020 350000 EQUIPMENT
GMC SIERRA 2500 2020 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2020 350000 EQUIPMENT
GMC CANYON 2019 350000 EQUIPMENT
CHEVROLET COLORADO 2019 350000 EQUIPMENT
GMC SIERRA 1500 2019 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2019 350000 EQUIPMENT
GMC CANYON 2018 350000 EQUIPMENT
CHEVROLET COLORADO 2018 350000 EQUIPMENT
GMC SIERRA 1500 2018 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2018 350000 EQUIPMENT
GMC CANYON 2017 350000 EQUIPMENT
CHEVROLET COLORADO 2017 350000 EQUIPMENT
GMC SIERRA 1500 2017 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2017 350000 EQUIPMENT
GMC CANYON 2016 350000 EQUIPMENT
CHEVROLET COLORADO 2016 350000 EQUIPMENT
GMC SIERRA 2500 2016 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2016 350000 EQUIPMENT
GMC CANYON 2015 350000 EQUIPMENT
CHEVROLET COLORADO 2015 350000 EQUIPMENT
GMC SIERRA 2500 2015 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2015 350000 EQUIPMENT
GMC SIERRA 1500 2014 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2014 350000 EQUIPMENT
CHEVROLET AVALANCHE 2013 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2013 350000 EQUIPMENT
GMC SIERRA 1500 2013 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2013 350000 EQUIPMENT
CHEVROLET AVALANCHE 2012 350000 EQUIPMENT
GMC CANYON 2012 350000 EQUIPMENT
CHEVROLET COLORADO 2012 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2012 350000 EQUIPMENT
GMC SIERRA 1500 2012 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2012 350000 EQUIPMENT
CHEVROLET AVALANCHE 2011 350000 EQUIPMENT
GMC CANYON 2011 350000 EQUIPMENT
CHEVROLET COLORADO 2011 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2011 350000 EQUIPMENT
GMC SIERRA 3500 2011 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2011 350000 EQUIPMENT
CHEVROLET AVALANCHE 2010 350000 EQUIPMENT
GMC CANYON 2010 350000 EQUIPMENT
CHEVROLET COLORADO 2010 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2010 350000 EQUIPMENT
GMC SIERRA 1500 2010 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2010 350000 EQUIPMENT
CHEVROLET AVALANCHE 2009 350000 EQUIPMENT
GMC CANYON 2009 350000 EQUIPMENT
CHEVROLET COLORADO 2009 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2009 350000 EQUIPMENT
GMC SIERRA 1500 2009 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2009 350000 EQUIPMENT
CHEVROLET AVALANCHE 2008 350000 EQUIPMENT
GMC CANYON 2008 350000 EQUIPMENT
CHEVROLET COLORADO 2008 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2008 350000 EQUIPMENT
GMC SIERRA 1500 2008 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2008 350000 EQUIPMENT
CHEVROLET AVALANCHE 2007 350000 EQUIPMENT
GMC CANYON 2007 350000 EQUIPMENT
CHEVROLET COLORADO 2007 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2007 350000 EQUIPMENT
GMC SIERRA 1500 2007 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2007 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2006 350000 EQUIPMENT
GMC CANYON 2006 350000 EQUIPMENT
CHEVROLET COLORADO 2006 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2006 350000 EQUIPMENT
GMC SIERRA 1500 2006 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2006 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2005 350000 EQUIPMENT
GMC CANYON 2005 350000 EQUIPMENT
CHEVROLET COLORADO 2005 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2005 350000 EQUIPMENT
GMC SIERRA 2500 2005 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2005 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2004 350000 EQUIPMENT
GMC CANYON 2004 350000 EQUIPMENT
CHEVROLET COLORADO 2004 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2004 350000 EQUIPMENT
CHEVROLET S10 2004 350000 EQUIPMENT
GMC SIERRA 2500 2004 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2004 350000 EQUIPMENT
GMC SONOMA 2004 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2003 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2003 350000 EQUIPMENT
CHEVROLET S10 2003 350000 EQUIPMENT
GMC SIERRA 2500 2003 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2003 350000 EQUIPMENT
GMC SONOMA 2003 350000 EQUIPMENT
CHEVROLET AVALANCHE 1500 2002 350000 EQUIPMENT
CADILLAC ESCALADE 2002 350000 EQUIPMENT
CHEVROLET S10 2002 350000 EQUIPMENT
GMC SIERRA 3500 2002 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2002 350000 EQUIPMENT
GMC SONOMA 2002 350000 EQUIPMENT
CHEVROLET S10 2001 350000 EQUIPMENT
GMC SIERRA 3500 2001 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2001 350000 EQUIPMENT
GMC SONOMA 2001 350000 EQUIPMENT
GMC C SERIES 2000 350000 EQUIPMENT
CHEVROLET MALIBU CLASSIC 2000 350000 EQUIPMENT
CHEVROLET S10 2000 350000 EQUIPMENT
GMC SIERRA 2500 2000 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2000 350000 EQUIPMENT
GMC SONOMA 2000 350000 EQUIPMENT
GMC C/K SUBURBAN (GMC) 1999 350000 EQUIPMENT
CHEVROLET MALIBU CLASSIC 1999 350000 EQUIPMENT
CHEVROLET S10 1999 350000 EQUIPMENT
GMC SIERRA 3500 1999 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 1999 350000 EQUIPMENT
GMC SONOMA 1999 350000 EQUIPMENT
GMC C/K SUBURBAN (GMC) 1998 350000 EQUIPMENT
CHEVROLET MALIBU CLASSIC 1998 350000 EQUIPMENT
CHEVROLET S10 1998 350000 EQUIPMENT
GMC SONOMA 1998 350000 EQUIPMENT

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT3227Q) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.