TSB: CADILLAC AVALANCHE, AVALANCHE 1500, AVALANCHE 2500, CANYON, COLORADO, ESCALADE EXT, ESCALADE EXT 1500, G SERIES, G VAN BUS, GM, P, S10, SIERRA 1500, SIERRA 2500, SIERRA 2500 HD, SIERRA DENALI, SILVERADO 1500, SILVERADO 1500 HD, SILVERADO 2500, SILVERADO 2500 HD, SILVERADO 3500, SILVERADO 3500 HD, SONOMA, W SERIES (1998–2016)

Bulletin PIT3227L — October 20, 2015

Bulletin Details

Bulletin IDPIT3227L
ManufacturerCADILLAC
ModelsAVALANCHE, AVALANCHE 1500, AVALANCHE 2500, CANYON, COLORADO, ESCALADE EXT, ESCALADE EXT 1500, G SERIES, G VAN BUS, GM, P, S10, SIERRA 1500, SIERRA 2500, SIERRA 2500 HD, SIERRA DENALI, SILVERADO 1500, SILVERADO 1500 HD, SILVERADO 2500, SILVERADO 2500 HD, SILVERADO 3500, SILVERADO 3500 HD, SONOMA, W SERIES
Model Years1998–2016
Date IssuedOctober 20, 2015
Date Added to NHTSAAugust 15, 2017
ComponentSTRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Vehicles Affected131 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer

Affected Vehicles

MakeModelYearComponent
GMC CANYON 2016 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET COLORADO 2016 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 2016 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA DENALI 2016 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 2016 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC CANYON 2015 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET COLORADO 2015 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 2015 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA DENALI 2015 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 2015 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 1500 2014 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2013 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 2013 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 2013 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA DENALI 2013 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 2013 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 3500 2013 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2012 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC CANYON 2012 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET COLORADO 2012 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 2012 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 2012 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA DENALI 2012 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 2012 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2011 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC CANYON 2011 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET COLORADO 2011 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 2011 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 2011 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA DENALI 2011 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 1500 2011 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 2011 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2010 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC CANYON 2010 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET COLORADO 2010 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 2010 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 2010 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA DENALI 2010 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 1500 2010 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 2010 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2009 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC CANYON 2009 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET COLORADO 2009 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 2009 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 2009 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA DENALI 2009 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 1500 2009 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 2009 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2008 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC CANYON 2008 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET COLORADO 2008 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 2008 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 2008 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA DENALI 2008 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 1500 2008 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 2008 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2007 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC CANYON 2007 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET COLORADO 2007 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 2007 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 2007 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA DENALI 2007 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 1500 2007 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 2007 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 1500 2006 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2500 2006 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC CANYON 2006 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET COLORADO 2006 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 1500 2006 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC G VAN BUS 2006 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 2006 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 1500 2006 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 2006 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 1500 2005 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2500 2005 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC CANYON 2005 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET COLORADO 2005 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 1500 2005 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC G VAN BUS 2005 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 HD 2005 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 1500 HD 2005 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 2005 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 1500 2004 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2500 2004 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC CANYON 2004 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET COLORADO 2004 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 1500 2004 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC G VAN BUS 2004 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET S10 2004 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SIERRA 2500 HD 2004 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 1500 HD 2004 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 HD 2004 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SONOMA 2004 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 1500 2003 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2500 2003 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 1500 2003 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC G SERIES 2003 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET S10 2003 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 1500 HD 2003 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 HD 2003 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SONOMA 2003 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 1500 2002 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET AVALANCHE 2500 2002 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CADILLAC ESCALADE EXT 1500 2002 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC GM 2002 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET S10 2002 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 1500 HD 2002 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 HD 2002 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SONOMA 2002 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC GM 2001 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET S10 2001 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 HD 2001 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 3500 HD 2001 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SONOMA 2001 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC G SERIES 2000 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC G VAN BUS 2000 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET S10 2000 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 HD 2000 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 3500 HD 2000 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SONOMA 2000 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET W SERIES 2000 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC G SERIES 1999 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET P 1999 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC P 1999 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET S10 1999 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET SILVERADO 2500 HD 1999 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SONOMA 1999 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET P 1998 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC P 1998 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CHEVROLET S10 1998 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
GMC SONOMA 1998 162510 STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIT3227L) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.