TSB: CADILLAC ESCALADE, SIERRA, SIERRA 1500, SIERRA 3500, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 4500HD, SUBURBAN, TAHOE, YUKON, YUKON XL (2017–2019)
Bulletin PIP5570A — October 4, 2018
Bulletin Details
| Bulletin ID | PIP5570A |
| Manufacturer | CADILLAC |
| Models | ESCALADE, SIERRA, SIERRA 1500, SIERRA 3500, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 4500HD, SUBURBAN, TAHOE, YUKON, YUKON XL |
| Model Years | 2017–2019 |
| Date Issued | October 4, 2018 |
| Date Added to NHTSA | December 17, 2018 |
| Component | STEERING |
| Vehicles Affected | 72 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
This Preliminary information communicates to the dealer a condition where a tick noise may be present inside a vehicle while driving. This may be the result of a deformed or improperly seated steering shaft seal allowing engine compartment
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| CADILLAC | ESCALADE | 2019 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CADILLAC | ESCALADE | 2019 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| CADILLAC | ESCALADE | 2019 | 060000 ENGINE (PWS) |
| CADILLAC | ESCALADE | 2019 | 010000 STEERING |
| GMC | SIERRA 1500 | 2019 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| GMC | SIERRA 1500 | 2019 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| GMC | SIERRA 1500 | 2019 | 010000 STEERING |
| GMC | SIERRA 1500 | 2019 | 060000 ENGINE (PWS) |
| CHEVROLET | SILVERADO 1500 | 2019 | 010000 STEERING |
| CHEVROLET | SILVERADO 1500 | 2019 | 060000 ENGINE (PWS) |
| CHEVROLET | SILVERADO 4500HD | 2019 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| CHEVROLET | SILVERADO 4500HD | 2019 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CHEVROLET | SUBURBAN | 2019 | 010000 STEERING |
| CHEVROLET | SUBURBAN | 2019 | 060000 ENGINE (PWS) |
| CHEVROLET | SUBURBAN | 2019 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| CHEVROLET | SUBURBAN | 2019 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CHEVROLET | TAHOE | 2019 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CHEVROLET | TAHOE | 2019 | 010000 STEERING |
| CHEVROLET | TAHOE | 2019 | 060000 ENGINE (PWS) |
| CHEVROLET | TAHOE | 2019 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| GMC | YUKON | 2019 | 060000 ENGINE (PWS) |
| GMC | YUKON | 2019 | 010000 STEERING |
| GMC | YUKON XL | 2019 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| GMC | YUKON XL | 2019 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| CADILLAC | ESCALADE | 2018 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| CADILLAC | ESCALADE | 2018 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CADILLAC | ESCALADE | 2018 | 010000 STEERING |
| CADILLAC | ESCALADE | 2018 | 060000 ENGINE (PWS) |
| GMC | SIERRA 1500 | 2018 | 010000 STEERING |
| GMC | SIERRA 1500 | 2018 | 060000 ENGINE (PWS) |
| GMC | SIERRA 3500 | 2018 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| GMC | SIERRA 3500 | 2018 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CHEVROLET | SILVERADO 1500 | 2018 | 010000 STEERING |
| CHEVROLET | SILVERADO 1500 | 2018 | 060000 ENGINE (PWS) |
| CHEVROLET | SILVERADO 2500 | 2018 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| CHEVROLET | SILVERADO 2500 | 2018 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CHEVROLET | SUBURBAN | 2018 | 060000 ENGINE (PWS) |
| CHEVROLET | SUBURBAN | 2018 | 010000 STEERING |
| CHEVROLET | SUBURBAN | 2018 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CHEVROLET | SUBURBAN | 2018 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| CHEVROLET | TAHOE | 2018 | 060000 ENGINE (PWS) |
| CHEVROLET | TAHOE | 2018 | 010000 STEERING |
| CHEVROLET | TAHOE | 2018 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CHEVROLET | TAHOE | 2018 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| GMC | YUKON | 2018 | 010000 STEERING |
| GMC | YUKON | 2018 | 060000 ENGINE (PWS) |
| GMC | YUKON | 2018 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| GMC | YUKON | 2018 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CADILLAC | ESCALADE | 2017 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| CADILLAC | ESCALADE | 2017 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CADILLAC | ESCALADE | 2017 | 060000 ENGINE (PWS) |
| CADILLAC | ESCALADE | 2017 | 010000 STEERING |
| GMC | SIERRA | 2017 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| GMC | SIERRA | 2017 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| GMC | SIERRA 1500 | 2017 | 060000 ENGINE (PWS) |
| GMC | SIERRA 1500 | 2017 | 010000 STEERING |
| CHEVROLET | SILVERADO | 2017 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CHEVROLET | SILVERADO | 2017 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| CHEVROLET | SILVERADO 1500 | 2017 | 010000 STEERING |
| CHEVROLET | SILVERADO 1500 | 2017 | 060000 ENGINE (PWS) |
| CHEVROLET | SUBURBAN | 2017 | 010000 STEERING |
| CHEVROLET | SUBURBAN | 2017 | 060000 ENGINE (PWS) |
| CHEVROLET | SUBURBAN | 2017 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| CHEVROLET | SUBURBAN | 2017 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| CHEVROLET | TAHOE | 2017 | 010000 STEERING |
| CHEVROLET | TAHOE | 2017 | 060000 ENGINE (PWS) |
| CHEVROLET | TAHOE | 2017 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| CHEVROLET | TAHOE | 2017 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| GMC | YUKON | 2017 | 060000 ENGINE (PWS) |
| GMC | YUKON | 2017 | 013200 STEERING:GEAR BOX:SHAFT PITMAN |
| GMC | YUKON | 2017 | 013100 STEERING:GEAR BOX:SHAFT SECTOR |
| GMC | YUKON | 2017 | 010000 STEERING |
Related CADILLAC Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIP5570A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.