TSB: CADILLAC ESCALADE, SIERRA, SIERRA 1500, SIERRA 3500, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 4500HD, SUBURBAN, TAHOE, YUKON, YUKON XL (2017–2019)

Bulletin PIP5570A — October 4, 2018

Bulletin Details

Bulletin IDPIP5570A
ManufacturerCADILLAC
ModelsESCALADE, SIERRA, SIERRA 1500, SIERRA 3500, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 4500HD, SUBURBAN, TAHOE, YUKON, YUKON XL
Model Years2017–2019
Date IssuedOctober 4, 2018
Date Added to NHTSADecember 17, 2018
ComponentSTEERING
Vehicles Affected72 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary information communicates to the dealer a condition where a tick noise may be present inside a vehicle while driving. This may be the result of a deformed or improperly seated steering shaft seal allowing engine compartment

Affected Vehicles

MakeModelYearComponent
CADILLAC ESCALADE 2019 013100 STEERING:GEAR BOX:SHAFT SECTOR
CADILLAC ESCALADE 2019 013200 STEERING:GEAR BOX:SHAFT PITMAN
CADILLAC ESCALADE 2019 060000 ENGINE (PWS)
CADILLAC ESCALADE 2019 010000 STEERING
GMC SIERRA 1500 2019 013100 STEERING:GEAR BOX:SHAFT SECTOR
GMC SIERRA 1500 2019 013200 STEERING:GEAR BOX:SHAFT PITMAN
GMC SIERRA 1500 2019 010000 STEERING
GMC SIERRA 1500 2019 060000 ENGINE (PWS)
CHEVROLET SILVERADO 1500 2019 010000 STEERING
CHEVROLET SILVERADO 1500 2019 060000 ENGINE (PWS)
CHEVROLET SILVERADO 4500HD 2019 013200 STEERING:GEAR BOX:SHAFT PITMAN
CHEVROLET SILVERADO 4500HD 2019 013100 STEERING:GEAR BOX:SHAFT SECTOR
CHEVROLET SUBURBAN 2019 010000 STEERING
CHEVROLET SUBURBAN 2019 060000 ENGINE (PWS)
CHEVROLET SUBURBAN 2019 013200 STEERING:GEAR BOX:SHAFT PITMAN
CHEVROLET SUBURBAN 2019 013100 STEERING:GEAR BOX:SHAFT SECTOR
CHEVROLET TAHOE 2019 013100 STEERING:GEAR BOX:SHAFT SECTOR
CHEVROLET TAHOE 2019 010000 STEERING
CHEVROLET TAHOE 2019 060000 ENGINE (PWS)
CHEVROLET TAHOE 2019 013200 STEERING:GEAR BOX:SHAFT PITMAN
GMC YUKON 2019 060000 ENGINE (PWS)
GMC YUKON 2019 010000 STEERING
GMC YUKON XL 2019 013100 STEERING:GEAR BOX:SHAFT SECTOR
GMC YUKON XL 2019 013200 STEERING:GEAR BOX:SHAFT PITMAN
CADILLAC ESCALADE 2018 013200 STEERING:GEAR BOX:SHAFT PITMAN
CADILLAC ESCALADE 2018 013100 STEERING:GEAR BOX:SHAFT SECTOR
CADILLAC ESCALADE 2018 010000 STEERING
CADILLAC ESCALADE 2018 060000 ENGINE (PWS)
GMC SIERRA 1500 2018 010000 STEERING
GMC SIERRA 1500 2018 060000 ENGINE (PWS)
GMC SIERRA 3500 2018 013200 STEERING:GEAR BOX:SHAFT PITMAN
GMC SIERRA 3500 2018 013100 STEERING:GEAR BOX:SHAFT SECTOR
CHEVROLET SILVERADO 1500 2018 010000 STEERING
CHEVROLET SILVERADO 1500 2018 060000 ENGINE (PWS)
CHEVROLET SILVERADO 2500 2018 013200 STEERING:GEAR BOX:SHAFT PITMAN
CHEVROLET SILVERADO 2500 2018 013100 STEERING:GEAR BOX:SHAFT SECTOR
CHEVROLET SUBURBAN 2018 060000 ENGINE (PWS)
CHEVROLET SUBURBAN 2018 010000 STEERING
CHEVROLET SUBURBAN 2018 013100 STEERING:GEAR BOX:SHAFT SECTOR
CHEVROLET SUBURBAN 2018 013200 STEERING:GEAR BOX:SHAFT PITMAN
CHEVROLET TAHOE 2018 060000 ENGINE (PWS)
CHEVROLET TAHOE 2018 010000 STEERING
CHEVROLET TAHOE 2018 013100 STEERING:GEAR BOX:SHAFT SECTOR
CHEVROLET TAHOE 2018 013200 STEERING:GEAR BOX:SHAFT PITMAN
GMC YUKON 2018 010000 STEERING
GMC YUKON 2018 060000 ENGINE (PWS)
GMC YUKON 2018 013200 STEERING:GEAR BOX:SHAFT PITMAN
GMC YUKON 2018 013100 STEERING:GEAR BOX:SHAFT SECTOR
CADILLAC ESCALADE 2017 013200 STEERING:GEAR BOX:SHAFT PITMAN
CADILLAC ESCALADE 2017 013100 STEERING:GEAR BOX:SHAFT SECTOR
CADILLAC ESCALADE 2017 060000 ENGINE (PWS)
CADILLAC ESCALADE 2017 010000 STEERING
GMC SIERRA 2017 013100 STEERING:GEAR BOX:SHAFT SECTOR
GMC SIERRA 2017 013200 STEERING:GEAR BOX:SHAFT PITMAN
GMC SIERRA 1500 2017 060000 ENGINE (PWS)
GMC SIERRA 1500 2017 010000 STEERING
CHEVROLET SILVERADO 2017 013100 STEERING:GEAR BOX:SHAFT SECTOR
CHEVROLET SILVERADO 2017 013200 STEERING:GEAR BOX:SHAFT PITMAN
CHEVROLET SILVERADO 1500 2017 010000 STEERING
CHEVROLET SILVERADO 1500 2017 060000 ENGINE (PWS)
CHEVROLET SUBURBAN 2017 010000 STEERING
CHEVROLET SUBURBAN 2017 060000 ENGINE (PWS)
CHEVROLET SUBURBAN 2017 013200 STEERING:GEAR BOX:SHAFT PITMAN
CHEVROLET SUBURBAN 2017 013100 STEERING:GEAR BOX:SHAFT SECTOR
CHEVROLET TAHOE 2017 010000 STEERING
CHEVROLET TAHOE 2017 060000 ENGINE (PWS)
CHEVROLET TAHOE 2017 013200 STEERING:GEAR BOX:SHAFT PITMAN
CHEVROLET TAHOE 2017 013100 STEERING:GEAR BOX:SHAFT SECTOR
GMC YUKON 2017 060000 ENGINE (PWS)
GMC YUKON 2017 013200 STEERING:GEAR BOX:SHAFT PITMAN
GMC YUKON 2017 013100 STEERING:GEAR BOX:SHAFT SECTOR
GMC YUKON 2017 010000 STEERING

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIP5570A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.