TSB: CADILLAC AVALANCHE, ESCALADE, ESCALADE ESV, ESCALADE EXT, SIERRA, SILVERADO, SUBURBAN 1500, TAHOE, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL 1500 (2010)
Bulletin PIE-0042A - September 1, 2010
Bulletin Details
| Bulletin ID | PIE-0042A |
| Manufacturer | CADILLAC |
| Models | AVALANCHE, ESCALADE, ESCALADE ESV, ESCALADE EXT, SIERRA, SILVERADO, SUBURBAN 1500, TAHOE, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL 1500 |
| Model Years | 2010 |
| Date Issued | September 1, 2010 |
| Date Added to NHTSA | March 11, 2011 |
| Component | POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| Vehicles Affected | 12 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
GMC/CADILLAC/CHEVROLET: ENGINEERING INFORMATION-SERVICE 4 WHEEL DRIVE MESSAGE DISPLAYED. GM ENGINEERING ATTEMPTING TO DETERMINE THE ROOT CAUSE OF THE SERVICE 4 WHEEL DRIVE MESSAGE. PRIOR TO REMOVAL OR REPLACEMENT OF THE TRANSFER CASE CO
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| CHEVROLET | AVALANCHE | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| CADILLAC | ESCALADE | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| CADILLAC | ESCALADE ESV | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| CADILLAC | ESCALADE EXT | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| GMC | SIERRA | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| CHEVROLET | SILVERADO | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| CHEVROLET | SUBURBAN 1500 | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| CHEVROLET | TAHOE | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| GMC | YUKON | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| GMC | YUKON DENALI | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| GMC | YUKON DENALI XL | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| GMC | YUKON XL 1500 | 2010 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
Related CADILLAC Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIE-0042A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.