TSB: CADILLAC AMPERA, ELR, VOLT (2011–2014)

Bulletin PIC5920D — September 1, 2014

Bulletin Details

Bulletin IDPIC5920D
ManufacturerCADILLAC
ModelsAMPERA, ELR, VOLT
Model Years2011–2014
Date IssuedSeptember 1, 2014
Date Added to NHTSAApril 8, 2024
ComponentPOWER TRAIN
Vehicles Affected26 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Affected Vehicles

MakeModelYearComponent
OPEL AMPERA 2014 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CADILLAC ELR 2014 353000 EQUIPMENT:ELECTRICAL
CADILLAC ELR 2014 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CADILLAC ELR 2014 100001 HYBRID PROPULSION SYSTEM
CADILLAC ELR 2014 119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
CADILLAC ELR 2014 100000 POWER TRAIN
CHEVROLET VOLT 2014 353000 EQUIPMENT:ELECTRICAL
CHEVROLET VOLT 2014 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CHEVROLET VOLT 2014 100001 HYBRID PROPULSION SYSTEM
CHEVROLET VOLT 2014 119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
CHEVROLET VOLT 2014 100000 POWER TRAIN
CHEVROLET VOLT 2013 119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
CHEVROLET VOLT 2013 353000 EQUIPMENT:ELECTRICAL
CHEVROLET VOLT 2013 100001 HYBRID PROPULSION SYSTEM
CHEVROLET VOLT 2013 100000 POWER TRAIN
CHEVROLET VOLT 2013 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CHEVROLET VOLT 2012 100001 HYBRID PROPULSION SYSTEM
CHEVROLET VOLT 2012 119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
CHEVROLET VOLT 2012 100000 POWER TRAIN
CHEVROLET VOLT 2012 353000 EQUIPMENT:ELECTRICAL
CHEVROLET VOLT 2012 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CHEVROLET VOLT 2011 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CHEVROLET VOLT 2011 100001 HYBRID PROPULSION SYSTEM
CHEVROLET VOLT 2011 119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
CHEVROLET VOLT 2011 353000 EQUIPMENT:ELECTRICAL
CHEVROLET VOLT 2011 100000 POWER TRAIN

Related CADILLAC Recalls

CampaignModelYearComponentSummary
ESCALADE 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
OPTIQ 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
CT5 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
ESCALADE IQ 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
LYRIQ 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIC5920D) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.