TSB: CADILLAC CADILLAC, CAMARO, CTS, DEVILLE, DTS, SEVILLE, SRX, STS, XLR, XTS (2003–2014)

Bulletin PIC4921B — February 1, 2014

Bulletin Details

Bulletin IDPIC4921B
ManufacturerCADILLAC
ModelsCADILLAC, CAMARO, CTS, DEVILLE, DTS, SEVILLE, SRX, STS, XLR, XTS
Model Years2003–2014
Date IssuedFebruary 1, 2014
Date Added to NHTSAAugust 15, 2017
ComponentSTRUCTURE
Vehicles Affected34 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Affected Vehicles

MakeModelYearComponent
CADILLAC CTS 2014 160000 STRUCTURE
CADILLAC SRX 2014 160000 STRUCTURE
CADILLAC XTS 2014 160000 STRUCTURE
CADILLAC CTS 2013 160000 STRUCTURE
CADILLAC SRX 2013 160000 STRUCTURE
CADILLAC XTS 2013 160000 STRUCTURE
CADILLAC CTS 2012 160000 STRUCTURE
CADILLAC SRX 2012 160000 STRUCTURE
CHEVROLET CAMARO 2011 160000 STRUCTURE
CHEVROLET CAMARO 2011 350000 EQUIPMENT
CADILLAC CTS 2011 160000 STRUCTURE
CADILLAC DTS 2011 160000 STRUCTURE
CADILLAC SRX 2011 160000 STRUCTURE
CADILLAC STS 2011 160000 STRUCTURE
CADILLAC CTS 2010 160000 STRUCTURE
CADILLAC DTS 2010 160000 STRUCTURE
CADILLAC SRX 2010 160000 STRUCTURE
CADILLAC STS 2010 160000 STRUCTURE
CADILLAC CTS 2009 160000 STRUCTURE
CADILLAC DTS 2009 160000 STRUCTURE
CADILLAC SRX 2009 160000 STRUCTURE
CADILLAC STS 2009 160000 STRUCTURE
CADILLAC DTS 2008 160000 STRUCTURE
CADILLAC STS 2008 160000 STRUCTURE
CADILLAC DTS 2007 160000 STRUCTURE
CADILLAC STS 2007 160000 STRUCTURE
CADILLAC DTS 2006 160000 STRUCTURE
CADILLAC DEVILLE 2005 160000 STRUCTURE
CADILLAC DEVILLE 2004 160000 STRUCTURE
CADILLAC SEVILLE 2004 160000 STRUCTURE
CADILLAC XLR 2004 160000 STRUCTURE
CADILLAC DEVILLE 2003 160000 STRUCTURE
CADILLAC SEVILLE 2003 160000 STRUCTURE
CADILLAC CADILLAC 350000 EQUIPMENT

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIC4921B) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.