TSB: CADILLAC ATS, CTS, SRX, STS (2006–2013)

Bulletin PIC4740C — November 28, 2012

Bulletin Details

Bulletin IDPIC4740C
ManufacturerCADILLAC
ModelsATS, CTS, SRX, STS
Model Years2006–2013
Date IssuedNovember 28, 2012
Date Added to NHTSAAugust 15, 2017
ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Vehicles Affected32 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the

Affected Vehicles

MakeModelYearComponent
CADILLAC ATS 2013 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC ATS 2013 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC CTS 2013 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC CTS 2013 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC CTS 2012 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC CTS 2012 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC CTS 2011 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC CTS 2011 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC STS 2011 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC STS 2011 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC CTS 2010 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC CTS 2010 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC STS 2010 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC STS 2010 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC CTS 2009 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC CTS 2009 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC SRX 2009 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC SRX 2009 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC STS 2009 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC STS 2009 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC CTS 2008 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC CTS 2008 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC SRX 2008 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC SRX 2008 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC STS 2008 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC STS 2008 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC SRX 2007 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC SRX 2007 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC STS 2007 114000 ELECTRICAL SYSTEM:WIRING
CADILLAC STS 2007 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC STS 2006 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CADILLAC STS 2006 114000 ELECTRICAL SYSTEM:WIRING

Related CADILLAC Recalls

CampaignModelYearComponentSummary
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LYRIQ 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (PIC4740C) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.