TSB: CHEVROLET IMPALA (2014-2018)

Bulletin PI1420A - August 22, 2017

Bulletin Details

Bulletin IDPI1420A
ManufacturerCHEVROLET
ModelsIMPALA
Model Years2014-2018
Date IssuedAugust 22, 2017
Date Added to NHTSAJune 11, 2018
ComponentSTEERING
Vehicles Affected20 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This preliminary informational bulletin provides repair information to correct a customer concern of vibration felt through the steering wheel, drivers and passengers seats or floor while vehicle in drive at idle.

Affected Vehicles

MakeModelYearComponent
CHEVROLET IMPALA 2018 220000 SEATS
CHEVROLET IMPALA 2018 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
CHEVROLET IMPALA 2018 020000 SUSPENSION
CHEVROLET IMPALA 2018 010000 STEERING
CHEVROLET IMPALA 2017 220000 SEATS
CHEVROLET IMPALA 2017 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
CHEVROLET IMPALA 2017 020000 SUSPENSION
CHEVROLET IMPALA 2017 010000 STEERING
CHEVROLET IMPALA 2016 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
CHEVROLET IMPALA 2016 220000 SEATS
CHEVROLET IMPALA 2016 020000 SUSPENSION
CHEVROLET IMPALA 2016 010000 STEERING
CHEVROLET IMPALA 2015 220000 SEATS
CHEVROLET IMPALA 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
CHEVROLET IMPALA 2015 020000 SUSPENSION
CHEVROLET IMPALA 2015 010000 STEERING
CHEVROLET IMPALA 2014 010000 STEERING
CHEVROLET IMPALA 2014 220000 SEATS
CHEVROLET IMPALA 2014 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
CHEVROLET IMPALA 2014 020000 SUSPENSION

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EXPRESS 2026 STEERING General Motors, LLC (GM) is recalling certain 2025-2026 Express, and 2025-202...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHEVROLET dealer. Bring this bulletin ID (PI1420A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.