TSB: FORD MUSTANG MACH E (2023)
Bulletin OTAPU0907RAD ON — November 27, 2023
Bulletin Details
| Bulletin ID | OTAPU0907RAD ON |
| Manufacturer | FORD |
| Models | MUSTANG MACH E |
| Model Years | 2023 |
| Date Issued | November 27, 2023 |
| Date Added to NHTSA | December 7, 2023 |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Vehicles Affected | 2 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Software Update 23-PU0907-RAD-ON for 2023 MACH E vehicles is now available. Quality Improvements include: - The customer will no longer lose their radio presets when the vehicle receives OTA updates. - Turns on AM Radio access
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| FORD | MUSTANG MACH E | 2023 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| FORD | MUSTANG MACH E | 2023 | 118000 ELECTRICAL SYSTEM:SOFTWARE |
Related FORD Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (OTAPU0907RAD ON) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.