TSB: PORSCHE 911, 928 (1978–2020)

Bulletin No. 73-20 — June 10, 2020

Bulletin Details

Bulletin IDNo. 73-20
ManufacturerPORSCHE
Models911, 928
Model Years1978–2020
Date IssuedJune 10, 2020
Date Added to NHTSAAugust 3, 2021
ComponentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Vehicles Affected36 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Instructions on how to replace the power window covers in the event that there is a buzzing noise from the door panel area.

Affected Vehicles

MakeModelYearComponent
PORSCHE 911 2020 350000 EQUIPMENT
PORSCHE 911 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE 928 1995 200000 WHEELS
PORSCHE 928 1995 190000 TIRES
PORSCHE 928 1994 200000 WHEELS
PORSCHE 928 1994 190000 TIRES
PORSCHE 928 1993 190000 TIRES
PORSCHE 928 1993 200000 WHEELS
PORSCHE 928 1992 190000 TIRES
PORSCHE 928 1992 200000 WHEELS
PORSCHE 928 1991 200000 WHEELS
PORSCHE 928 1991 190000 TIRES
PORSCHE 928 1990 190000 TIRES
PORSCHE 928 1990 200000 WHEELS
PORSCHE 928 1989 190000 TIRES
PORSCHE 928 1989 200000 WHEELS
PORSCHE 928 1988 190000 TIRES
PORSCHE 928 1988 200000 WHEELS
PORSCHE 928 1987 190000 TIRES
PORSCHE 928 1987 200000 WHEELS
PORSCHE 928 1986 190000 TIRES
PORSCHE 928 1986 200000 WHEELS
PORSCHE 928 1985 200000 WHEELS
PORSCHE 928 1985 190000 TIRES
PORSCHE 928 1984 200000 WHEELS
PORSCHE 928 1984 190000 TIRES
PORSCHE 928 1982 200000 WHEELS
PORSCHE 928 1982 190000 TIRES
PORSCHE 928 1981 200000 WHEELS
PORSCHE 928 1981 190000 TIRES
PORSCHE 928 1980 200000 WHEELS
PORSCHE 928 1980 190000 TIRES
PORSCHE 928 1979 200000 WHEELS
PORSCHE 928 1979 190000 TIRES
PORSCHE 928 1978 200000 WHEELS
PORSCHE 928 1978 190000 TIRES

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized PORSCHE dealer. Bring this bulletin ID (No. 73-20) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.