TSB: PORSCHE 911, BOXSTER (987), CAYMAN, CAYMAN R, CAYMAN S (2009–2021)

Bulletin No. 65-21 — September 15, 2021

Bulletin Details

Bulletin IDNo. 65-21
ManufacturerPORSCHE
Models911, BOXSTER (987), CAYMAN, CAYMAN R, CAYMAN S
Model Years2009–2021
Date IssuedSeptember 15, 2021
Date Added to NHTSADecember 6, 2021
ComponentSTEERING
Vehicles Affected47 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Information on the warning message - "PowerAssist Failure - Greater Force Needed" for fault memory B200046 - Function Restriction.

Affected Vehicles

MakeModelYearComponent
PORSCHE 911 2021 010000 STEERING
PORSCHE CAYMAN 2021 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN 2021 200000 WHEELS
PORSCHE CAYMAN 2021 190000 TIRES
PORSCHE 911 2020 010000 STEERING
PORSCHE CAYMAN 2020 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN 2020 200000 WHEELS
PORSCHE CAYMAN 2020 190000 TIRES
PORSCHE CAYMAN 2016 190000 TIRES
PORSCHE CAYMAN 2016 200000 WHEELS
PORSCHE CAYMAN 2016 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN 2015 190000 TIRES
PORSCHE CAYMAN 2015 200000 WHEELS
PORSCHE CAYMAN 2015 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN 2014 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN 2014 200000 WHEELS
PORSCHE CAYMAN 2014 190000 TIRES
PORSCHE CAYMAN 2013 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN 2013 200000 WHEELS
PORSCHE CAYMAN 2013 190000 TIRES
PORSCHE CAYMAN 2012 190000 TIRES
PORSCHE CAYMAN 2012 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN 2012 200000 WHEELS
PORSCHE CAYMAN R 2012 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN R 2012 200000 WHEELS
PORSCHE CAYMAN R 2012 190000 TIRES
PORSCHE CAYMAN S 2012 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN S 2012 200000 WHEELS
PORSCHE CAYMAN S 2012 190000 TIRES
PORSCHE BOXSTER (987) 2011 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE BOXSTER (987) 2011 200000 WHEELS
PORSCHE BOXSTER (987) 2011 190000 TIRES
PORSCHE CAYMAN 2011 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN 2011 200000 WHEELS
PORSCHE CAYMAN 2011 190000 TIRES
PORSCHE BOXSTER (987) 2010 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE BOXSTER (987) 2010 200000 WHEELS
PORSCHE BOXSTER (987) 2010 190000 TIRES
PORSCHE CAYMAN 2010 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN 2010 200000 WHEELS
PORSCHE CAYMAN 2010 190000 TIRES
PORSCHE BOXSTER (987) 2009 190000 TIRES
PORSCHE BOXSTER (987) 2009 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE BOXSTER (987) 2009 200000 WHEELS
PORSCHE CAYMAN 2009 206000 WHEELS:SPACE SAVER WHEEL
PORSCHE CAYMAN 2009 200000 WHEELS
PORSCHE CAYMAN 2009 190000 TIRES

Related PORSCHE Recalls

CampaignModelYearComponentSummary
TAYCAN 2025 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2024 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2023 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2022 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2021 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized PORSCHE dealer. Bring this bulletin ID (No. 65-21) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.