TSB: PORSCHE 718, 718 BOXSTER, 718 BOXSTER GTS, 718 BOXSTER S, 718 CAYMAN, 718 CAYMAN GT4, 718 CAYMAN GTS, 718 CAYMAN S, 718 SPYDER, 911, 911 CARRERA, 911 CARRERA S, 911 GT2, 911 GT2 RS, 911 GT3, 911 GT3 RS, 911 R, 911 TARGA 4, 911 TURBO, MACAN, MACAN GTS, MACAN S, MACAN TURBO, PANAMERA, PANAMERA 4, PANAMERA 4S, PANAMERA GTS, PANAMERA S, PANAMERA S E-HYBRID, PANAMERA S HYBRID, PANAMERA TURBO, PANAMERA TURBO S (2012–2024)
Bulletin No. 2331.1 — December 1, 2023
Bulletin Details
| Bulletin ID | No. 2331.1 |
| Manufacturer | PORSCHE |
| Models | 718, 718 BOXSTER, 718 BOXSTER GTS, 718 BOXSTER S, 718 CAYMAN, 718 CAYMAN GT4, 718 CAYMAN GTS, 718 CAYMAN S, 718 SPYDER, 911, 911 CARRERA, 911 CARRERA S, 911 GT2, 911 GT2 RS, 911 GT3, 911 GT3 RS, 911 R, 911 TARGA 4, 911 TURBO, MACAN, MACAN GTS, MACAN S, MACAN TURBO, PANAMERA, PANAMERA 4, PANAMERA 4S, PANAMERA GTS, PANAMERA S, PANAMERA S E-HYBRID, PANAMERA S HYBRID, PANAMERA TURBO, PANAMERA TURBO S |
| Model Years | 2012–2024 |
| Date Issued | December 1, 2023 |
| Date Added to NHTSA | January 3, 2024 |
| Component | ELECTRICAL SYSTEM |
| Vehicles Affected | 133 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Instructions on advanced technical information for the VTS remote services fail due to false 3G
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| PORSCHE | 718 BOXSTER GTS | 2024 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER S | 2024 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN GTS | 2024 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER GTS | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER S | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN GT4 | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN GTS | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN S | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 SPYDER | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN GTS | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN S | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN TURBO | 2023 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER | 2022 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER GTS | 2022 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER S | 2022 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN | 2022 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN GTS | 2022 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN S | 2022 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 SPYDER | 2022 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN | 2022 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN GTS | 2022 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN S | 2022 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN TURBO | 2022 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER | 2021 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER GTS | 2021 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER S | 2021 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN | 2021 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN S | 2021 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 SPYDER | 2021 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN | 2021 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN GTS | 2021 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN S | 2021 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN TURBO | 2021 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER | 2020 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER S | 2020 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN | 2020 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN S | 2020 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 SPYDER | 2020 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN | 2020 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN GTS | 2020 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN S | 2020 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN TURBO | 2020 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER S | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN S | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 SPYDER | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 CARRERA S | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 GT2 | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 GT2 RS | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 GT3 | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 GT3 RS | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 TARGA 4 | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 TURBO | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN GTS | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | MACAN S | 2019 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER | 2018 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER S | 2018 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN | 2018 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN S | 2018 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 SPYDER | 2018 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 | 2018 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 CARRERA S | 2018 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 GT2 RS | 2018 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 GT3 | 2018 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 TARGA 4 | 2018 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 TURBO | 2018 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 | 2017 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER | 2017 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 BOXSTER S | 2017 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN | 2017 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 718 CAYMAN S | 2017 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 | 2017 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 CARRERA | 2017 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 CARRERA S | 2017 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 TARGA 4 | 2017 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 TURBO | 2017 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 CARRERA | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 CARRERA S | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 GT3 | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 GT3 RS | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 R | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 TARGA 4 | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | 911 TURBO | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA 4 | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA 4S | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA GTS | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S E-HYBRID | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA TURBO | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA TURBO S | 2016 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA | 2015 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA 4 | 2015 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA 4S | 2015 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA GTS | 2015 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S | 2015 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S E-HYBRID | 2015 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA TURBO | 2015 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA TURBO S | 2015 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA | 2014 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA 4 | 2014 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA 4S | 2014 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA GTS | 2014 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S | 2014 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S E-HYBRID | 2014 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S HYBRID | 2014 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA TURBO | 2014 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA TURBO S | 2014 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA | 2013 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA 4 | 2013 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA 4S | 2013 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA GTS | 2013 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S | 2013 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S E-HYBRID | 2013 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S HYBRID | 2013 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA TURBO | 2013 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA TURBO S | 2013 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA | 2012 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA 4 | 2012 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA 4S | 2012 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA GTS | 2012 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S | 2012 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S E-HYBRID | 2012 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA S HYBRID | 2012 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA TURBO | 2012 | 110000 ELECTRICAL SYSTEM |
| PORSCHE | PANAMERA TURBO S | 2012 | 110000 ELECTRICAL SYSTEM |
Related PORSCHE Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized PORSCHE dealer. Bring this bulletin ID (No. 2331.1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.