TSB: PORSCHE 718, 718 BOXSTER, 718 BOXSTER GTS, 718 BOXSTER S, 718 CAYMAN, 718 CAYMAN GT4, 718 CAYMAN GTS, 718 CAYMAN S, 718 SPYDER, MACAN, MACAN GTS, MACAN S, MACAN TURBO, PANAMERA, PANAMERA 4, PANAMERA 4S, PANAMERA GTS, PANAMERA S, PANAMERA S E-HYBRID, PANAMERA S HYBRID, PANAMERA TURBO, PANAMERA TURBO S (2012–2024)

Bulletin No. 2331 — November 17, 2023

Bulletin Details

Bulletin IDNo. 2331
ManufacturerPORSCHE
Models718, 718 BOXSTER, 718 BOXSTER GTS, 718 BOXSTER S, 718 CAYMAN, 718 CAYMAN GT4, 718 CAYMAN GTS, 718 CAYMAN S, 718 SPYDER, MACAN, MACAN GTS, MACAN S, MACAN TURBO, PANAMERA, PANAMERA 4, PANAMERA 4S, PANAMERA GTS, PANAMERA S, PANAMERA S E-HYBRID, PANAMERA S HYBRID, PANAMERA TURBO, PANAMERA TURBO S
Model Years2012–2024
Date IssuedNovember 17, 2023
Date Added to NHTSADecember 7, 2023
ComponentELECTRICAL SYSTEM
Vehicles Affected106 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Instructions on advanced technical information for the VTS remote services fail due to false 3G

Affected Vehicles

MakeModelYearComponent
PORSCHE 718 BOXSTER GTS 2024 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER S 2024 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN GTS 2024 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER 2023 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER GTS 2023 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER S 2023 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN 2023 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN GT4 2023 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN GTS 2023 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN S 2023 110000 ELECTRICAL SYSTEM
PORSCHE 718 SPYDER 2023 110000 ELECTRICAL SYSTEM
PORSCHE MACAN 2023 110000 ELECTRICAL SYSTEM
PORSCHE MACAN GTS 2023 110000 ELECTRICAL SYSTEM
PORSCHE MACAN S 2023 110000 ELECTRICAL SYSTEM
PORSCHE MACAN TURBO 2023 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER 2022 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER GTS 2022 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER S 2022 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN 2022 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN GTS 2022 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN S 2022 110000 ELECTRICAL SYSTEM
PORSCHE 718 SPYDER 2022 110000 ELECTRICAL SYSTEM
PORSCHE MACAN 2022 110000 ELECTRICAL SYSTEM
PORSCHE MACAN GTS 2022 110000 ELECTRICAL SYSTEM
PORSCHE MACAN S 2022 110000 ELECTRICAL SYSTEM
PORSCHE MACAN TURBO 2022 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER 2021 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER GTS 2021 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER S 2021 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN 2021 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN S 2021 110000 ELECTRICAL SYSTEM
PORSCHE 718 SPYDER 2021 110000 ELECTRICAL SYSTEM
PORSCHE MACAN 2021 110000 ELECTRICAL SYSTEM
PORSCHE MACAN GTS 2021 110000 ELECTRICAL SYSTEM
PORSCHE MACAN S 2021 110000 ELECTRICAL SYSTEM
PORSCHE MACAN TURBO 2021 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER 2020 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER S 2020 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN 2020 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN S 2020 110000 ELECTRICAL SYSTEM
PORSCHE 718 SPYDER 2020 110000 ELECTRICAL SYSTEM
PORSCHE MACAN 2020 110000 ELECTRICAL SYSTEM
PORSCHE MACAN GTS 2020 110000 ELECTRICAL SYSTEM
PORSCHE MACAN S 2020 110000 ELECTRICAL SYSTEM
PORSCHE MACAN TURBO 2020 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER 2019 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER S 2019 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN 2019 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN S 2019 110000 ELECTRICAL SYSTEM
PORSCHE 718 SPYDER 2019 110000 ELECTRICAL SYSTEM
PORSCHE MACAN 2019 110000 ELECTRICAL SYSTEM
PORSCHE MACAN GTS 2019 110000 ELECTRICAL SYSTEM
PORSCHE MACAN S 2019 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER 2018 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER S 2018 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN 2018 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN S 2018 110000 ELECTRICAL SYSTEM
PORSCHE 718 SPYDER 2018 110000 ELECTRICAL SYSTEM
PORSCHE 718 2017 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER 2017 110000 ELECTRICAL SYSTEM
PORSCHE 718 BOXSTER S 2017 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN 2017 110000 ELECTRICAL SYSTEM
PORSCHE 718 CAYMAN S 2017 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 2016 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 4 2016 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 4S 2016 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA GTS 2016 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S 2016 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S E-HYBRID 2016 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA TURBO 2016 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA TURBO S 2016 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 2015 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 4 2015 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 4S 2015 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA GTS 2015 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S 2015 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S E-HYBRID 2015 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA TURBO 2015 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA TURBO S 2015 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 2014 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 4 2014 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 4S 2014 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA GTS 2014 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S 2014 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S E-HYBRID 2014 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S HYBRID 2014 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA TURBO 2014 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA TURBO S 2014 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 2013 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 4 2013 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 4S 2013 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA GTS 2013 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S 2013 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S E-HYBRID 2013 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S HYBRID 2013 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA TURBO 2013 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA TURBO S 2013 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 2012 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 4 2012 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA 4S 2012 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA GTS 2012 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S 2012 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S E-HYBRID 2012 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA S HYBRID 2012 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA TURBO 2012 110000 ELECTRICAL SYSTEM
PORSCHE PANAMERA TURBO S 2012 110000 ELECTRICAL SYSTEM

Related PORSCHE Recalls

CampaignModelYearComponentSummary
TAYCAN 2025 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2024 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2023 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2022 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2021 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized PORSCHE dealer. Bring this bulletin ID (No. 2331) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.