TSB: PORSCHE CAYENNE, CAYENNE E-HYBRID, CAYENNE GT, CAYENNE GTS, CAYENNE HYBRID, CAYENNE S, CAYENNE S HYBRID, CAYENNE TURBO, CAYENNE TURBO COUPE, CAYENNE TURBO GT, CAYENNE TURBO S E-HYBRID, CAYENNE TURBO S HYB COUPE, MACAN, MACAN GTS, MACAN S, MACAN TURBO (2020–2023)

Bulletin No. 2328 — October 19, 2023

Bulletin Details

Bulletin IDNo. 2328
ManufacturerPORSCHE
ModelsCAYENNE, CAYENNE E-HYBRID, CAYENNE GT, CAYENNE GTS, CAYENNE HYBRID, CAYENNE S, CAYENNE S HYBRID, CAYENNE TURBO, CAYENNE TURBO COUPE, CAYENNE TURBO GT, CAYENNE TURBO S E-HYBRID, CAYENNE TURBO S HYB COUPE, MACAN, MACAN GTS, MACAN S, MACAN TURBO
Model Years2020–2023
Date IssuedOctober 19, 2023
Date Added to NHTSANovember 7, 2023
ComponentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Vehicles Affected138 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Installation and conversion instructions for the Macan and Cayenne - front window motor without function

Affected Vehicles

MakeModelYearComponent
PORSCHE CAYENNE 2023 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE 2023 160000 STRUCTURE
PORSCHE CAYENNE 2023 350000 EQUIPMENT
PORSCHE CAYENNE E-HYBRID 2023 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE E-HYBRID 2023 160000 STRUCTURE
PORSCHE CAYENNE E-HYBRID 2023 350000 EQUIPMENT
PORSCHE CAYENNE GTS 2023 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE GTS 2023 160000 STRUCTURE
PORSCHE CAYENNE GTS 2023 350000 EQUIPMENT
PORSCHE CAYENNE S 2023 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE S 2023 160000 STRUCTURE
PORSCHE CAYENNE S 2023 350000 EQUIPMENT
PORSCHE CAYENNE TURBO 2023 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE TURBO 2023 160000 STRUCTURE
PORSCHE CAYENNE TURBO 2023 350000 EQUIPMENT
PORSCHE CAYENNE TURBO GT 2023 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE TURBO GT 2023 160000 STRUCTURE
PORSCHE CAYENNE TURBO GT 2023 350000 EQUIPMENT
PORSCHE CAYENNE TURBO S E-HYBRID 2023 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE TURBO S E-HYBRID 2023 160000 STRUCTURE
PORSCHE CAYENNE TURBO S E-HYBRID 2023 350000 EQUIPMENT
PORSCHE MACAN 2023 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN 2023 160000 STRUCTURE
PORSCHE MACAN 2023 350000 EQUIPMENT
PORSCHE MACAN GTS 2023 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN GTS 2023 160000 STRUCTURE
PORSCHE MACAN GTS 2023 350000 EQUIPMENT
PORSCHE MACAN S 2023 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN S 2023 160000 STRUCTURE
PORSCHE MACAN S 2023 350000 EQUIPMENT
PORSCHE MACAN TURBO 2023 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN TURBO 2023 160000 STRUCTURE
PORSCHE MACAN TURBO 2023 350000 EQUIPMENT
PORSCHE CAYENNE 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE 2022 160000 STRUCTURE
PORSCHE CAYENNE 2022 350000 EQUIPMENT
PORSCHE CAYENNE E-HYBRID 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE E-HYBRID 2022 160000 STRUCTURE
PORSCHE CAYENNE E-HYBRID 2022 350000 EQUIPMENT
PORSCHE CAYENNE GT 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE GT 2022 160000 STRUCTURE
PORSCHE CAYENNE GT 2022 350000 EQUIPMENT
PORSCHE CAYENNE GTS 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE GTS 2022 160000 STRUCTURE
PORSCHE CAYENNE GTS 2022 350000 EQUIPMENT
PORSCHE CAYENNE S 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE S 2022 160000 STRUCTURE
PORSCHE CAYENNE S 2022 350000 EQUIPMENT
PORSCHE CAYENNE TURBO GT 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE TURBO GT 2022 160000 STRUCTURE
PORSCHE CAYENNE TURBO GT 2022 350000 EQUIPMENT
PORSCHE CAYENNE TURBO S E-HYBRID 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE TURBO S E-HYBRID 2022 160000 STRUCTURE
PORSCHE CAYENNE TURBO S E-HYBRID 2022 350000 EQUIPMENT
PORSCHE MACAN 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN 2022 160000 STRUCTURE
PORSCHE MACAN 2022 350000 EQUIPMENT
PORSCHE MACAN GTS 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN GTS 2022 160000 STRUCTURE
PORSCHE MACAN GTS 2022 350000 EQUIPMENT
PORSCHE MACAN S 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN S 2022 160000 STRUCTURE
PORSCHE MACAN S 2022 350000 EQUIPMENT
PORSCHE MACAN TURBO 2022 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN TURBO 2022 160000 STRUCTURE
PORSCHE MACAN TURBO 2022 350000 EQUIPMENT
PORSCHE CAYENNE 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE 2021 160000 STRUCTURE
PORSCHE CAYENNE 2021 350000 EQUIPMENT
PORSCHE CAYENNE E-HYBRID 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE E-HYBRID 2021 160000 STRUCTURE
PORSCHE CAYENNE E-HYBRID 2021 350000 EQUIPMENT
PORSCHE CAYENNE GT 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE GT 2021 160000 STRUCTURE
PORSCHE CAYENNE GT 2021 350000 EQUIPMENT
PORSCHE CAYENNE GTS 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE GTS 2021 160000 STRUCTURE
PORSCHE CAYENNE GTS 2021 350000 EQUIPMENT
PORSCHE CAYENNE S 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE S 2021 160000 STRUCTURE
PORSCHE CAYENNE S 2021 350000 EQUIPMENT
PORSCHE CAYENNE TURBO S E-HYBRID 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE TURBO S E-HYBRID 2021 160000 STRUCTURE
PORSCHE CAYENNE TURBO S E-HYBRID 2021 350000 EQUIPMENT
PORSCHE MACAN 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN 2021 160000 STRUCTURE
PORSCHE MACAN 2021 350000 EQUIPMENT
PORSCHE MACAN GTS 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN GTS 2021 160000 STRUCTURE
PORSCHE MACAN GTS 2021 350000 EQUIPMENT
PORSCHE MACAN S 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN S 2021 160000 STRUCTURE
PORSCHE MACAN S 2021 350000 EQUIPMENT
PORSCHE MACAN TURBO 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN TURBO 2021 160000 STRUCTURE
PORSCHE MACAN TURBO 2021 350000 EQUIPMENT
PORSCHE CAYENNE 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE 2020 160000 STRUCTURE
PORSCHE CAYENNE 2020 350000 EQUIPMENT
PORSCHE CAYENNE E-HYBRID 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE E-HYBRID 2020 160000 STRUCTURE
PORSCHE CAYENNE E-HYBRID 2020 350000 EQUIPMENT
PORSCHE CAYENNE GT 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE GT 2020 160000 STRUCTURE
PORSCHE CAYENNE GT 2020 350000 EQUIPMENT
PORSCHE CAYENNE HYBRID 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE HYBRID 2020 160000 STRUCTURE
PORSCHE CAYENNE HYBRID 2020 350000 EQUIPMENT
PORSCHE CAYENNE S 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE S 2020 160000 STRUCTURE
PORSCHE CAYENNE S 2020 350000 EQUIPMENT
PORSCHE CAYENNE S HYBRID 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE S HYBRID 2020 160000 STRUCTURE
PORSCHE CAYENNE S HYBRID 2020 350000 EQUIPMENT
PORSCHE CAYENNE TURBO 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE TURBO 2020 160000 STRUCTURE
PORSCHE CAYENNE TURBO 2020 350000 EQUIPMENT
PORSCHE CAYENNE TURBO COUPE 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE TURBO COUPE 2020 160000 STRUCTURE
PORSCHE CAYENNE TURBO COUPE 2020 350000 EQUIPMENT
PORSCHE CAYENNE TURBO S E-HYBRID 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE TURBO S E-HYBRID 2020 160000 STRUCTURE
PORSCHE CAYENNE TURBO S E-HYBRID 2020 350000 EQUIPMENT
PORSCHE CAYENNE TURBO S HYB COUPE 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE CAYENNE TURBO S HYB COUPE 2020 160000 STRUCTURE
PORSCHE CAYENNE TURBO S HYB COUPE 2020 350000 EQUIPMENT
PORSCHE MACAN 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN 2020 160000 STRUCTURE
PORSCHE MACAN 2020 350000 EQUIPMENT
PORSCHE MACAN GTS 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN GTS 2020 160000 STRUCTURE
PORSCHE MACAN GTS 2020 350000 EQUIPMENT
PORSCHE MACAN S 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN S 2020 160000 STRUCTURE
PORSCHE MACAN S 2020 350000 EQUIPMENT
PORSCHE MACAN TURBO 2020 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PORSCHE MACAN TURBO 2020 160000 STRUCTURE
PORSCHE MACAN TURBO 2020 350000 EQUIPMENT

Related PORSCHE Recalls

CampaignModelYearComponentSummary
TAYCAN 2025 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2024 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2023 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2022 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2021 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized PORSCHE dealer. Bring this bulletin ID (No. 2328) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.