TSB: PORSCHE CAYENNE, CAYENNE E-HYBRID, CAYENNE GT, CAYENNE GTS, CAYENNE HYBRID, CAYENNE S, CAYENNE S HYBRID, CAYENNE TURBO, CAYENNE TURBO COUPE, CAYENNE TURBO GT, CAYENNE TURBO S E-HYBRID, CAYENNE TURBO S HYB COUPE, MACAN, MACAN GTS, MACAN S, MACAN TURBO (2020–2023)
Bulletin No. 2328 — October 19, 2023
Bulletin Details
| Bulletin ID | No. 2328 |
| Manufacturer | PORSCHE |
| Models | CAYENNE, CAYENNE E-HYBRID, CAYENNE GT, CAYENNE GTS, CAYENNE HYBRID, CAYENNE S, CAYENNE S HYBRID, CAYENNE TURBO, CAYENNE TURBO COUPE, CAYENNE TURBO GT, CAYENNE TURBO S E-HYBRID, CAYENNE TURBO S HYB COUPE, MACAN, MACAN GTS, MACAN S, MACAN TURBO |
| Model Years | 2020–2023 |
| Date Issued | October 19, 2023 |
| Date Added to NHTSA | November 7, 2023 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Vehicles Affected | 138 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Installation and conversion instructions for the Macan and Cayenne - front window motor without function
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| PORSCHE | CAYENNE | 2023 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE | 2023 | 160000 STRUCTURE |
| PORSCHE | CAYENNE | 2023 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE E-HYBRID | 2023 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE E-HYBRID | 2023 | 160000 STRUCTURE |
| PORSCHE | CAYENNE E-HYBRID | 2023 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE GTS | 2023 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE GTS | 2023 | 160000 STRUCTURE |
| PORSCHE | CAYENNE GTS | 2023 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE S | 2023 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE S | 2023 | 160000 STRUCTURE |
| PORSCHE | CAYENNE S | 2023 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE TURBO | 2023 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE TURBO | 2023 | 160000 STRUCTURE |
| PORSCHE | CAYENNE TURBO | 2023 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE TURBO GT | 2023 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE TURBO GT | 2023 | 160000 STRUCTURE |
| PORSCHE | CAYENNE TURBO GT | 2023 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2023 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2023 | 160000 STRUCTURE |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2023 | 350000 EQUIPMENT |
| PORSCHE | MACAN | 2023 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN | 2023 | 160000 STRUCTURE |
| PORSCHE | MACAN | 2023 | 350000 EQUIPMENT |
| PORSCHE | MACAN GTS | 2023 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN GTS | 2023 | 160000 STRUCTURE |
| PORSCHE | MACAN GTS | 2023 | 350000 EQUIPMENT |
| PORSCHE | MACAN S | 2023 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN S | 2023 | 160000 STRUCTURE |
| PORSCHE | MACAN S | 2023 | 350000 EQUIPMENT |
| PORSCHE | MACAN TURBO | 2023 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN TURBO | 2023 | 160000 STRUCTURE |
| PORSCHE | MACAN TURBO | 2023 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE | 2022 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE | 2022 | 160000 STRUCTURE |
| PORSCHE | CAYENNE | 2022 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE E-HYBRID | 2022 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE E-HYBRID | 2022 | 160000 STRUCTURE |
| PORSCHE | CAYENNE E-HYBRID | 2022 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE GT | 2022 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE GT | 2022 | 160000 STRUCTURE |
| PORSCHE | CAYENNE GT | 2022 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE GTS | 2022 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE GTS | 2022 | 160000 STRUCTURE |
| PORSCHE | CAYENNE GTS | 2022 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE S | 2022 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE S | 2022 | 160000 STRUCTURE |
| PORSCHE | CAYENNE S | 2022 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE TURBO GT | 2022 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE TURBO GT | 2022 | 160000 STRUCTURE |
| PORSCHE | CAYENNE TURBO GT | 2022 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2022 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2022 | 160000 STRUCTURE |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2022 | 350000 EQUIPMENT |
| PORSCHE | MACAN | 2022 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN | 2022 | 160000 STRUCTURE |
| PORSCHE | MACAN | 2022 | 350000 EQUIPMENT |
| PORSCHE | MACAN GTS | 2022 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN GTS | 2022 | 160000 STRUCTURE |
| PORSCHE | MACAN GTS | 2022 | 350000 EQUIPMENT |
| PORSCHE | MACAN S | 2022 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN S | 2022 | 160000 STRUCTURE |
| PORSCHE | MACAN S | 2022 | 350000 EQUIPMENT |
| PORSCHE | MACAN TURBO | 2022 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN TURBO | 2022 | 160000 STRUCTURE |
| PORSCHE | MACAN TURBO | 2022 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE | 2021 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE | 2021 | 160000 STRUCTURE |
| PORSCHE | CAYENNE | 2021 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE E-HYBRID | 2021 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE E-HYBRID | 2021 | 160000 STRUCTURE |
| PORSCHE | CAYENNE E-HYBRID | 2021 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE GT | 2021 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE GT | 2021 | 160000 STRUCTURE |
| PORSCHE | CAYENNE GT | 2021 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE GTS | 2021 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE GTS | 2021 | 160000 STRUCTURE |
| PORSCHE | CAYENNE GTS | 2021 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE S | 2021 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE S | 2021 | 160000 STRUCTURE |
| PORSCHE | CAYENNE S | 2021 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2021 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2021 | 160000 STRUCTURE |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2021 | 350000 EQUIPMENT |
| PORSCHE | MACAN | 2021 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN | 2021 | 160000 STRUCTURE |
| PORSCHE | MACAN | 2021 | 350000 EQUIPMENT |
| PORSCHE | MACAN GTS | 2021 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN GTS | 2021 | 160000 STRUCTURE |
| PORSCHE | MACAN GTS | 2021 | 350000 EQUIPMENT |
| PORSCHE | MACAN S | 2021 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN S | 2021 | 160000 STRUCTURE |
| PORSCHE | MACAN S | 2021 | 350000 EQUIPMENT |
| PORSCHE | MACAN TURBO | 2021 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN TURBO | 2021 | 160000 STRUCTURE |
| PORSCHE | MACAN TURBO | 2021 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE | 2020 | 160000 STRUCTURE |
| PORSCHE | CAYENNE | 2020 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE E-HYBRID | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE E-HYBRID | 2020 | 160000 STRUCTURE |
| PORSCHE | CAYENNE E-HYBRID | 2020 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE GT | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE GT | 2020 | 160000 STRUCTURE |
| PORSCHE | CAYENNE GT | 2020 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE HYBRID | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE HYBRID | 2020 | 160000 STRUCTURE |
| PORSCHE | CAYENNE HYBRID | 2020 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE S | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE S | 2020 | 160000 STRUCTURE |
| PORSCHE | CAYENNE S | 2020 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE S HYBRID | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE S HYBRID | 2020 | 160000 STRUCTURE |
| PORSCHE | CAYENNE S HYBRID | 2020 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE TURBO | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE TURBO | 2020 | 160000 STRUCTURE |
| PORSCHE | CAYENNE TURBO | 2020 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE TURBO COUPE | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE TURBO COUPE | 2020 | 160000 STRUCTURE |
| PORSCHE | CAYENNE TURBO COUPE | 2020 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2020 | 160000 STRUCTURE |
| PORSCHE | CAYENNE TURBO S E-HYBRID | 2020 | 350000 EQUIPMENT |
| PORSCHE | CAYENNE TURBO S HYB COUPE | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | CAYENNE TURBO S HYB COUPE | 2020 | 160000 STRUCTURE |
| PORSCHE | CAYENNE TURBO S HYB COUPE | 2020 | 350000 EQUIPMENT |
| PORSCHE | MACAN | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN | 2020 | 160000 STRUCTURE |
| PORSCHE | MACAN | 2020 | 350000 EQUIPMENT |
| PORSCHE | MACAN GTS | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN GTS | 2020 | 160000 STRUCTURE |
| PORSCHE | MACAN GTS | 2020 | 350000 EQUIPMENT |
| PORSCHE | MACAN S | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN S | 2020 | 160000 STRUCTURE |
| PORSCHE | MACAN S | 2020 | 350000 EQUIPMENT |
| PORSCHE | MACAN TURBO | 2020 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| PORSCHE | MACAN TURBO | 2020 | 160000 STRUCTURE |
| PORSCHE | MACAN TURBO | 2020 | 350000 EQUIPMENT |
Related PORSCHE Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized PORSCHE dealer. Bring this bulletin ID (No. 2328) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.