TSB: PORSCHE CAYENNE, MACAN, PANAMERA, TAYCAN (2003–2021)

Bulletin No. 2-17 — June 2, 2020

Bulletin Details

Bulletin IDNo. 2-17
ManufacturerPORSCHE
ModelsCAYENNE, MACAN, PANAMERA, TAYCAN
Model Years2003–2021
Date IssuedJune 2, 2020
Date Added to NHTSAJuly 1, 2020
ComponentEQUIPMENT
Vehicles Affected114 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Installation and Conversion instructions for installing a Cool Bag on several models.

Affected Vehicles

MakeModelYearComponent
PORSCHE PANAMERA 2021 350000 EQUIPMENT
PORSCHE PANAMERA 2021 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2020 350000 EQUIPMENT
PORSCHE CAYENNE 2020 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE MACAN 2020 350000 EQUIPMENT
PORSCHE MACAN 2020 353000 EQUIPMENT:ELECTRICAL
PORSCHE MACAN 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE PANAMERA 2020 350000 EQUIPMENT
PORSCHE PANAMERA 2020 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE TAYCAN 2020 350000 EQUIPMENT
PORSCHE TAYCAN 2020 353000 EQUIPMENT:ELECTRICAL
PORSCHE TAYCAN 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2019 350000 EQUIPMENT
PORSCHE CAYENNE 2019 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE MACAN 2019 350000 EQUIPMENT
PORSCHE MACAN 2019 353000 EQUIPMENT:ELECTRICAL
PORSCHE MACAN 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE PANAMERA 2019 350000 EQUIPMENT
PORSCHE PANAMERA 2019 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2018 350000 EQUIPMENT
PORSCHE CAYENNE 2018 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE MACAN 2018 350000 EQUIPMENT
PORSCHE MACAN 2018 353000 EQUIPMENT:ELECTRICAL
PORSCHE MACAN 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE PANAMERA 2018 350000 EQUIPMENT
PORSCHE PANAMERA 2018 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2017 350000 EQUIPMENT
PORSCHE CAYENNE 2017 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE MACAN 2017 350000 EQUIPMENT
PORSCHE MACAN 2017 353000 EQUIPMENT:ELECTRICAL
PORSCHE MACAN 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE PANAMERA 2017 350000 EQUIPMENT
PORSCHE PANAMERA 2017 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2016 350000 EQUIPMENT
PORSCHE CAYENNE 2016 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE MACAN 2016 350000 EQUIPMENT
PORSCHE MACAN 2016 353000 EQUIPMENT:ELECTRICAL
PORSCHE MACAN 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE PANAMERA 2016 350000 EQUIPMENT
PORSCHE PANAMERA 2016 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2015 350000 EQUIPMENT
PORSCHE CAYENNE 2015 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE MACAN 2015 350000 EQUIPMENT
PORSCHE MACAN 2015 353000 EQUIPMENT:ELECTRICAL
PORSCHE MACAN 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE PANAMERA 2015 350000 EQUIPMENT
PORSCHE PANAMERA 2015 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2014 350000 EQUIPMENT
PORSCHE CAYENNE 2014 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE MACAN 2014 350000 EQUIPMENT
PORSCHE MACAN 2014 353000 EQUIPMENT:ELECTRICAL
PORSCHE MACAN 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE PANAMERA 2014 350000 EQUIPMENT
PORSCHE PANAMERA 2014 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2013 350000 EQUIPMENT
PORSCHE CAYENNE 2013 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE PANAMERA 2013 350000 EQUIPMENT
PORSCHE PANAMERA 2013 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2012 350000 EQUIPMENT
PORSCHE CAYENNE 2012 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE PANAMERA 2012 350000 EQUIPMENT
PORSCHE PANAMERA 2012 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2011 350000 EQUIPMENT
PORSCHE CAYENNE 2011 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE PANAMERA 2011 350000 EQUIPMENT
PORSCHE PANAMERA 2011 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2010 350000 EQUIPMENT
PORSCHE CAYENNE 2010 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE PANAMERA 2010 350000 EQUIPMENT
PORSCHE PANAMERA 2010 353000 EQUIPMENT:ELECTRICAL
PORSCHE PANAMERA 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2009 350000 EQUIPMENT
PORSCHE CAYENNE 2009 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2008 350000 EQUIPMENT
PORSCHE CAYENNE 2008 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2007 350000 EQUIPMENT
PORSCHE CAYENNE 2007 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2006 350000 EQUIPMENT
PORSCHE CAYENNE 2006 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2005 350000 EQUIPMENT
PORSCHE CAYENNE 2005 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2004 350000 EQUIPMENT
PORSCHE CAYENNE 2004 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
PORSCHE CAYENNE 2003 350000 EQUIPMENT
PORSCHE CAYENNE 2003 353000 EQUIPMENT:ELECTRICAL
PORSCHE CAYENNE 2003 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related PORSCHE Recalls

CampaignModelYearComponentSummary
TAYCAN 2025 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2024 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2023 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2022 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...
TAYCAN 2021 BACK OVER PREVENTION: SENSING SYSTEM:... Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cay...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized PORSCHE dealer. Bring this bulletin ID (No. 2-17) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.