TSB: MERCEDES BENZ AMG S63, AMG S65, S450, S500E, S550, S550 4MATIC, S550 HYBRID, S550E, S560E, S600, S63, S63 AMG 4MATIC, S65 AMG, S650 (2014–2020)

Bulletin NCU-2023050005 — June 23, 2023

Bulletin Details

Bulletin IDNCU-2023050005
ManufacturerMERCEDES BENZ
ModelsAMG S63, AMG S65, S450, S500E, S550, S550 4MATIC, S550 HYBRID, S550E, S560E, S600, S63, S63 AMG 4MATIC, S65 AMG, S650
Model Years2014–2020
Date IssuedJune 23, 2023
Date Added to NHTSAJuly 3, 2023
ComponentSUSPENSION
Vehicles Affected86 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2014-2020 S-Class (217 and 222 platform) vehicles, the incorrect pilot bushings may have been installed in the f

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG S63 2020 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ AMG S63 2020 020000 SUSPENSION
MERCEDES-BENZ S450 2020 020000 SUSPENSION
MERCEDES-BENZ S450 2020 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550 2020 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550 2020 020000 SUSPENSION
MERCEDES-BENZ S560E 2020 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S560E 2020 020000 SUSPENSION
MERCEDES-BENZ S65 AMG 2020 020000 SUSPENSION
MERCEDES-BENZ S65 AMG 2020 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ AMG S63 2019 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ AMG S63 2019 020000 SUSPENSION
MERCEDES-BENZ S450 2019 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S450 2019 020000 SUSPENSION
MERCEDES-BENZ S550 2019 020000 SUSPENSION
MERCEDES-BENZ S550 2019 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S560E 2019 020000 SUSPENSION
MERCEDES-BENZ S560E 2019 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S65 AMG 2019 020000 SUSPENSION
MERCEDES-BENZ S65 AMG 2019 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ AMG S63 2018 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ AMG S63 2018 020000 SUSPENSION
MERCEDES-BENZ S450 2018 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S450 2018 020000 SUSPENSION
MERCEDES-BENZ S550 2018 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550 2018 020000 SUSPENSION
MERCEDES-BENZ S63 2018 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S63 2018 020000 SUSPENSION
MERCEDES-BENZ S65 AMG 2018 020000 SUSPENSION
MERCEDES-BENZ S65 AMG 2018 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ AMG S63 2017 020000 SUSPENSION
MERCEDES-BENZ AMG S63 2017 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ AMG S65 2017 020000 SUSPENSION
MERCEDES-BENZ AMG S65 2017 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550 2017 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550 2017 020000 SUSPENSION
MERCEDES-BENZ S550 4MATIC 2017 020000 SUSPENSION
MERCEDES-BENZ S550 4MATIC 2017 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550E 2017 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550E 2017 020000 SUSPENSION
MERCEDES-BENZ S600 2017 020000 SUSPENSION
MERCEDES-BENZ S600 2017 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S63 2017 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S63 2017 020000 SUSPENSION
MERCEDES-BENZ S65 AMG 2017 020000 SUSPENSION
MERCEDES-BENZ S65 AMG 2017 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S650 2017 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S650 2017 020000 SUSPENSION
MERCEDES-BENZ AMG S63 2016 020000 SUSPENSION
MERCEDES-BENZ AMG S63 2016 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ AMG S65 2016 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ AMG S65 2016 020000 SUSPENSION
MERCEDES-BENZ S550 2016 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550 2016 020000 SUSPENSION
MERCEDES-BENZ S550 4MATIC 2016 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550 4MATIC 2016 020000 SUSPENSION
MERCEDES-BENZ S550 HYBRID 2016 020000 SUSPENSION
MERCEDES-BENZ S550 HYBRID 2016 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S600 2016 020000 SUSPENSION
MERCEDES-BENZ S600 2016 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S63 2016 020000 SUSPENSION
MERCEDES-BENZ S63 2016 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S63 AMG 4MATIC 2016 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S63 AMG 4MATIC 2016 020000 SUSPENSION
MERCEDES-BENZ AMG S63 2015 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ AMG S63 2015 020000 SUSPENSION
MERCEDES-BENZ AMG S65 2015 020000 SUSPENSION
MERCEDES-BENZ AMG S65 2015 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S500E 2015 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S500E 2015 020000 SUSPENSION
MERCEDES-BENZ S550 2015 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550 2015 020000 SUSPENSION
MERCEDES-BENZ S550 HYBRID 2015 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550 HYBRID 2015 020000 SUSPENSION
MERCEDES-BENZ S600 2015 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S600 2015 020000 SUSPENSION
MERCEDES-BENZ S63 2015 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S63 2015 020000 SUSPENSION
MERCEDES-BENZ S63 AMG 4MATIC 2015 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S63 AMG 4MATIC 2015 020000 SUSPENSION
MERCEDES-BENZ AMG S63 2014 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ AMG S63 2014 020000 SUSPENSION
MERCEDES-BENZ S550 2014 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S550 2014 020000 SUSPENSION
MERCEDES-BENZ S63 2014 021400 SUSPENSION:FRONT:MACPHERSON STRUT
MERCEDES-BENZ S63 2014 020000 SUSPENSION

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (NCU-2023050005) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.