TSB: JEEP GRAND CHEROKEE (1999-2004)

Bulletin N47 - September 1, 2015

Bulletin Details

Bulletin IDN47
ManufacturerJEEP
ModelsGRAND CHEROKEE
Model Years1999-2004
Date IssuedSeptember 1, 2015
Date Added to NHTSANovember 19, 2018
ComponentSTRUCTURE
Vehicles Affected12 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if r

Affected Vehicles

MakeModelYearComponent
JEEP GRAND CHEROKEE 2004 160000 STRUCTURE
JEEP GRAND CHEROKEE 2004 210000 TRAILER HITCHES
JEEP GRAND CHEROKEE 2003 160000 STRUCTURE
JEEP GRAND CHEROKEE 2003 210000 TRAILER HITCHES
JEEP GRAND CHEROKEE 2002 160000 STRUCTURE
JEEP GRAND CHEROKEE 2002 210000 TRAILER HITCHES
JEEP GRAND CHEROKEE 2001 160000 STRUCTURE
JEEP GRAND CHEROKEE 2001 210000 TRAILER HITCHES
JEEP GRAND CHEROKEE 2000 160000 STRUCTURE
JEEP GRAND CHEROKEE 2000 210000 TRAILER HITCHES
JEEP GRAND CHEROKEE 1999 160000 STRUCTURE
JEEP GRAND CHEROKEE 1999 210000 TRAILER HITCHES

Related JEEP Recalls

CampaignModelYearComponentSummary
WRANGLER 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...
GRAND WAGONEER L 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...
GRAND WAGONEER 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...
GRAND CHEROKEE L 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...
GRAND CHEROKEE 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JEEP dealer. Bring this bulletin ID (N47) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.