TSB: CADILLAC ATS, CANYON, COLORADO, CT6, CTS, ESCALADE, ESCALADE ESV (2015–2019)

Bulletin N192217820 — August 1, 2019

Bulletin Details

Bulletin IDN192217820
ManufacturerCADILLAC
ModelsATS, CANYON, COLORADO, CT6, CTS, ESCALADE, ESCALADE ESV
Model Years2015–2019
Date IssuedAugust 1, 2019
Date Added to NHTSASeptember 30, 2019
ComponentPOWER TRAIN
Vehicles Affected22 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

N192217820 - Service Update Bulletin. The current transmission fluid may cause the customer to experience a shake or shudder feeling, which may be described as driving over rumble strips or rough pavement. Dealers are to drain the old tra

Affected Vehicles

MakeModelYearComponent
CADILLAC ATS 2019 100000 POWER TRAIN
GMC CANYON 2019 100000 POWER TRAIN
CHEVROLET COLORADO 2019 100000 POWER TRAIN
CADILLAC CTS 2019 100000 POWER TRAIN
CADILLAC ATS 2018 100000 POWER TRAIN
GMC CANYON 2018 100000 POWER TRAIN
CHEVROLET COLORADO 2018 100000 POWER TRAIN
CADILLAC CT6 2018 100000 POWER TRAIN
CADILLAC CTS 2018 100000 POWER TRAIN
CADILLAC ATS 2017 100000 POWER TRAIN
CHEVROLET COLORADO 2017 100000 POWER TRAIN
CADILLAC CT6 2017 100000 POWER TRAIN
CADILLAC CTS 2017 100000 POWER TRAIN
CADILLAC ESCALADE 2017 100000 POWER TRAIN
CADILLAC ESCALADE ESV 2017 100000 POWER TRAIN
CADILLAC ATS 2016 100000 POWER TRAIN
CADILLAC CT6 2016 100000 POWER TRAIN
CADILLAC CTS 2016 100000 POWER TRAIN
CADILLAC ESCALADE 2016 100000 POWER TRAIN
CADILLAC ESCALADE ESV 2016 100000 POWER TRAIN
CADILLAC ESCALADE 2015 100000 POWER TRAIN
CADILLAC ESCALADE ESV 2015 100000 POWER TRAIN

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (N192217820) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.