TSB: CHEVROLET ACADIA, CRUZE, IMPALA (2013-2017)

Bulletin N172097060 - April 2, 2019

Bulletin Details

Bulletin IDN172097060
ManufacturerCHEVROLET
ModelsACADIA, CRUZE, IMPALA
Model Years2013-2017
Date IssuedApril 2, 2019
Date Added to NHTSAMay 20, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected33 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

N172097060 - Special Coverage Adjustment. Certain vehicles may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displ

Affected Vehicles

MakeModelYearComponent
GMC ACADIA 2017 160000 STRUCTURE
GMC ACADIA 2017 130000 VISIBILITY
GMC ACADIA 2017 110000 ELECTRICAL SYSTEM
GMC ACADIA 2016 130000 VISIBILITY
GMC ACADIA 2016 110000 ELECTRICAL SYSTEM
GMC ACADIA 2016 160000 STRUCTURE
CHEVROLET CRUZE 2016 110000 ELECTRICAL SYSTEM
CHEVROLET CRUZE 2016 130000 VISIBILITY
CHEVROLET CRUZE 2016 160000 STRUCTURE
GMC ACADIA 2015 160000 STRUCTURE
GMC ACADIA 2015 130000 VISIBILITY
GMC ACADIA 2015 110000 ELECTRICAL SYSTEM
CHEVROLET CRUZE 2015 160000 STRUCTURE
CHEVROLET CRUZE 2015 130000 VISIBILITY
CHEVROLET CRUZE 2015 110000 ELECTRICAL SYSTEM
CHEVROLET IMPALA 2015 130000 VISIBILITY
CHEVROLET IMPALA 2015 160000 STRUCTURE
CHEVROLET IMPALA 2015 110000 ELECTRICAL SYSTEM
GMC ACADIA 2014 160000 STRUCTURE
GMC ACADIA 2014 130000 VISIBILITY
GMC ACADIA 2014 110000 ELECTRICAL SYSTEM
CHEVROLET CRUZE 2014 160000 STRUCTURE
CHEVROLET CRUZE 2014 130000 VISIBILITY
CHEVROLET CRUZE 2014 110000 ELECTRICAL SYSTEM
CHEVROLET IMPALA 2014 160000 STRUCTURE
CHEVROLET IMPALA 2014 130000 VISIBILITY
CHEVROLET IMPALA 2014 110000 ELECTRICAL SYSTEM
GMC ACADIA 2013 160000 STRUCTURE
GMC ACADIA 2013 130000 VISIBILITY
GMC ACADIA 2013 110000 ELECTRICAL SYSTEM
CHEVROLET CRUZE 2013 110000 ELECTRICAL SYSTEM
CHEVROLET CRUZE 2013 160000 STRUCTURE
CHEVROLET CRUZE 2013 130000 VISIBILITY

Related CHEVROLET Recalls

CampaignModelYearComponentSummary
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EXPRESS 2026 STEERING General Motors, LLC (GM) is recalling certain 2025-2026 Express, and 2025-202...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHEVROLET dealer. Bring this bulletin ID (N172097060) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.