TSB: PREVOST H3-41, H3-45, X3 (2008–2014)

Bulletin MI1423 — April 28, 2014

Bulletin Details

Bulletin IDMI1423
ManufacturerPREVOST
ModelsH3-41, H3-45, X3
Model Years2008–2014
Date IssuedApril 28, 2014
Date Added to NHTSAApril 2, 2018
ComponentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Vehicles Affected63 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

A new software version (v1.06) is available to update the CANtrak (Tire Pressure Monitoring System) module. This new version will allows a 10 min. delay before the ?SYSTEM ERROR NOT ALL TIRES MONITORED? message appears in the vehicle clust

Affected Vehicles

MakeModelYearComponent
PREVOST H3-41 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-41 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-41 2014 190000 TIRES
PREVOST H3-45 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-45 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-45 2014 190000 TIRES
PREVOST X3 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST X3 2014 190000 TIRES
PREVOST X3 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-41 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-41 2013 190000 TIRES
PREVOST H3-41 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-45 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-45 2013 190000 TIRES
PREVOST H3-45 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST X3 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST X3 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST X3 2013 190000 TIRES
PREVOST H3-41 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-41 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-41 2012 190000 TIRES
PREVOST H3-45 2012 190000 TIRES
PREVOST H3-45 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-45 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST X3 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST X3 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST X3 2012 190000 TIRES
PREVOST H3-41 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-41 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-41 2011 190000 TIRES
PREVOST H3-45 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-45 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-45 2011 190000 TIRES
PREVOST X3 2011 190000 TIRES
PREVOST X3 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST X3 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-41 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-41 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-41 2010 190000 TIRES
PREVOST H3-45 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-45 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-45 2010 190000 TIRES
PREVOST X3 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST X3 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST X3 2010 190000 TIRES
PREVOST H3-41 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-41 2009 190000 TIRES
PREVOST H3-41 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-45 2009 190000 TIRES
PREVOST H3-45 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-45 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST X3 2009 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST X3 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST X3 2009 190000 TIRES
PREVOST H3-41 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-41 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-41 2008 190000 TIRES
PREVOST H3-45 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST H3-45 2008 118000 ELECTRICAL SYSTEM:SOFTWARE
PREVOST H3-45 2008 190000 TIRES
PREVOST X3 2008 190000 TIRES
PREVOST X3 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVOST X3 2008 118000 ELECTRICAL SYSTEM:SOFTWARE

Related PREVOST Recalls

CampaignModelYearComponentSummary
REARVIEW MIRROR VISIBILITY:REARVIEW MIRRORS/DEVICES:E... Prevost Car (US) Inc. (Prevost) is recalling certain exterior driver side mir...
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H3-45 VIP 2026 VISIBILITY:REARVIEW MIRRORS/DEVICES:E... Prevost Car (US) Inc. (Prevost) is recalling certain 2026 H3-45 and H3-45 VIP...
H3-45 2026 VISIBILITY:REARVIEW MIRRORS/DEVICES:E... Prevost Car (US) Inc. (Prevost) is recalling certain 2026 H3-45 and H3-45 VIP...
X3-45 COMMUTER 2026 SEATS:CRITICAL FASTENERS Prevost Car (US) Inc. (Prevost) is recalling certain 2025-2026 X3-45 commuter...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized PREVOST dealer. Bring this bulletin ID (MI1423) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.