TSB: LEXUS ES, GX, IS, LC, LS, NX, RC, RX, UX (2018-2022)

Bulletin LSB005722 - February 20, 2024

Bulletin Details

Bulletin IDLSB005722
ManufacturerLEXUS
ModelsES, GX, IS, LC, LS, NX, RC, RX, UX
Model Years2018-2022
Date IssuedFebruary 20, 2024
Date Added to NHTSAApril 1, 2024
ComponentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Vehicles Affected62 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicabl

Affected Vehicles

MakeModelYearComponent
LEXUS ES 2022 980000 UNKNOWN OR OTHER
LEXUS ES 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS GX 2022 980000 UNKNOWN OR OTHER
LEXUS GX 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS IS 2022 980000 UNKNOWN OR OTHER
LEXUS IS 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RC 2022 980000 UNKNOWN OR OTHER
LEXUS RC 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RX 2022 980000 UNKNOWN OR OTHER
LEXUS UX 2022 980000 UNKNOWN OR OTHER
LEXUS UX 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS ES 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS ES 2021 980000 UNKNOWN OR OTHER
LEXUS IS 2021 980000 UNKNOWN OR OTHER
LEXUS IS 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LC 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LC 2021 980000 UNKNOWN OR OTHER
LEXUS LS 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LS 2021 980000 UNKNOWN OR OTHER
LEXUS NX 2021 980000 UNKNOWN OR OTHER
LEXUS NX 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RC 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RC 2021 980000 UNKNOWN OR OTHER
LEXUS RX 2021 980000 UNKNOWN OR OTHER
LEXUS RX 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS UX 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS UX 2021 980000 UNKNOWN OR OTHER
LEXUS ES 2020 980000 UNKNOWN OR OTHER
LEXUS ES 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LC 2020 980000 UNKNOWN OR OTHER
LEXUS LC 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LS 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LS 2020 980000 UNKNOWN OR OTHER
LEXUS NX 2020 980000 UNKNOWN OR OTHER
LEXUS NX 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RC 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RC 2020 980000 UNKNOWN OR OTHER
LEXUS RX 2020 980000 UNKNOWN OR OTHER
LEXUS RX 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS UX 2020 980000 UNKNOWN OR OTHER
LEXUS UX 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS ES 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS ES 2019 980000 UNKNOWN OR OTHER
LEXUS LC 2019 980000 UNKNOWN OR OTHER
LEXUS LC 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LS 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LS 2019 980000 UNKNOWN OR OTHER
LEXUS NX 2019 980000 UNKNOWN OR OTHER
LEXUS NX 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RC 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RC 2019 980000 UNKNOWN OR OTHER
LEXUS UX 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS UX 2019 980000 UNKNOWN OR OTHER
LEXUS LC 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LC 2018 980000 UNKNOWN OR OTHER
LEXUS LS 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LS 2018 980000 UNKNOWN OR OTHER
LEXUS NX 2018 980000 UNKNOWN OR OTHER
LEXUS NX 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RC 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS RC 2018 980000 UNKNOWN OR OTHER

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized LEXUS dealer. Bring this bulletin ID (LSB005722) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.