TSB: LEXUS ES, ES HYBRID, LX, LX600, NX, NX HYBRID, NX250, NX350, NX350H, NX450H+, UX, UX HYBRID (2022–2023)

Bulletin LSB000722 — March 21, 2022

Bulletin Details

Bulletin IDLSB000722
ManufacturerLEXUS
ModelsES, ES HYBRID, LX, LX600, NX, NX HYBRID, NX250, NX350, NX350H, NX450H+, UX, UX HYBRID
Model Years2022–2023
Date IssuedMarch 21, 2022
Date Added to NHTSAApril 1, 2024
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected33 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

OBSOLETE NOTICE February 13, 2024: This bulletin is now obsolete. Please see L-SB-0006-23.

Affected Vehicles

MakeModelYearComponent
LEXUS ES 2023 346000 COMMUNICATION:MANUFACTURER TELEMATICS
LEXUS ES 2023 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS ES 2023 980000 UNKNOWN OR OTHER
LEXUS ES 2023 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS ES HYBRID 2023 346000 COMMUNICATION:MANUFACTURER TELEMATICS
LEXUS ES HYBRID 2023 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS ES HYBRID 2023 980000 UNKNOWN OR OTHER
LEXUS ES HYBRID 2023 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS UX 2023 346000 COMMUNICATION:MANUFACTURER TELEMATICS
LEXUS UX 2023 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS UX 2023 980000 UNKNOWN OR OTHER
LEXUS UX 2023 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS UX HYBRID 2023 346000 COMMUNICATION:MANUFACTURER TELEMATICS
LEXUS UX HYBRID 2023 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS UX HYBRID 2023 980000 UNKNOWN OR OTHER
LEXUS UX HYBRID 2023 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LX 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS LX 2022 980000 UNKNOWN OR OTHER
LEXUS LX 2022 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS LX 2022 346000 COMMUNICATION:MANUFACTURER TELEMATICS
LEXUS LX600 2022 353000 EQUIPMENT:ELECTRICAL
LEXUS NX 2022 346000 COMMUNICATION:MANUFACTURER TELEMATICS
LEXUS NX 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS NX 2022 980000 UNKNOWN OR OTHER
LEXUS NX 2022 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS NX HYBRID 2022 346000 COMMUNICATION:MANUFACTURER TELEMATICS
LEXUS NX HYBRID 2022 118000 ELECTRICAL SYSTEM:SOFTWARE
LEXUS NX HYBRID 2022 980000 UNKNOWN OR OTHER
LEXUS NX HYBRID 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
LEXUS NX250 2022 353000 EQUIPMENT:ELECTRICAL
LEXUS NX350 2022 353000 EQUIPMENT:ELECTRICAL
LEXUS NX350H 2022 353000 EQUIPMENT:ELECTRICAL
LEXUS NX450H+ 2022 353000 EQUIPMENT:ELECTRICAL

Related LEXUS Recalls

CampaignModelYearComponentSummary
GS 2017 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2021 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
IS 2022 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2020 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2022 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized LEXUS dealer. Bring this bulletin ID (LSB000722) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.