TSB: CHRYSLER B-SERIES TRUCK, CARAVAN, TOWN AND COUNTRY, VOYAGER (1998–2003)

Bulletin 0500402 — April 15, 2002

Bulletin Details

Bulletin ID0500402
ManufacturerCHRYSLER
ModelsB-SERIES TRUCK, CARAVAN, TOWN AND COUNTRY, VOYAGER
Model Years1998–2003
Date IssuedApril 15, 2002
Date Added to NHTSAOctober 30, 2002
ComponentSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
Vehicles Affected14 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SERVICE BULLETIN REGARDING A HOOTING, EEKING, OR MOANING NOISE COMING FROM THE CLUTCH WHEN SHIFTING INTO GEARS, WHILE THE ENGINE IS RUNNING. *TT

Affected Vehicles

MakeModelYearComponent
DODGE CARAVAN 2003 034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CHRYSLER TOWN AND COUNTRY 2003 034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CHRYSLER VOYAGER 2003 034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
MAZDA B-SERIES TRUCK 2002 101000 POWER TRAIN:CLUTCH ASSEMBLY
DODGE CARAVAN 2002 034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CHRYSLER TOWN AND COUNTRY 2002 034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CHRYSLER VOYAGER 2002 034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
MAZDA B-SERIES TRUCK 2001 101000 POWER TRAIN:CLUTCH ASSEMBLY
DODGE CARAVAN 2001 034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CHRYSLER TOWN AND COUNTRY 2001 034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CHRYSLER VOYAGER 2001 034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
MAZDA B-SERIES TRUCK 2000 101000 POWER TRAIN:CLUTCH ASSEMBLY
MAZDA B-SERIES TRUCK 1999 101000 POWER TRAIN:CLUTCH ASSEMBLY
MAZDA B-SERIES TRUCK 1998 101000 POWER TRAIN:CLUTCH ASSEMBLY

Related CHRYSLER Recalls

CampaignModelYearComponentSummary
PACIFICA 2023 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2019 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2023 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2024 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2025 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (0500402) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.