TSB: MERCEDES BENZ AMG G65, B160, C180, C200, C250, C300, C350, C63, C63 AMG, CLA250, CLS400, CLS550, CLS63, CLS63S, E250, E300, E350, E400, E550, G500, G55, G550, G63, GLK250, GLK350, SL400, SL450, SL550, SL63, SL63 AMG, SL65 (2002–2020)

Bulletin LI8285P055695 — August 5, 2013

Bulletin Details

Bulletin IDLI8285P055695
ManufacturerMERCEDES BENZ
ModelsAMG G65, B160, C180, C200, C250, C300, C350, C63, C63 AMG, CLA250, CLS400, CLS550, CLS63, CLS63S, E250, E300, E350, E400, E550, G500, G55, G550, G63, GLK250, GLK350, SL400, SL450, SL550, SL63, SL63 AMG, SL65
Model Years2002–2020
Date IssuedAugust 5, 2013
Date Added to NHTSADecember 20, 2021
ComponentELECTRICAL SYSTEM
Vehicles Affected146 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

The COMAND unit does not start or the display remains dark.

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ SL450 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL550 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G63 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL450 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL550 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B160 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL450 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL550 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B160 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G63 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL450 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL550 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL63 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG G65 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B160 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS400 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS63S 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E250 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E300 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E400 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G63 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL400 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL550 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL63 AMG 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C200 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C250 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS400 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS63 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS63S 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E250 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E400 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G63 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLK250 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLK350 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL400 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL550 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL63 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL65 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C250 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA250 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS63 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS63S 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E250 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G63 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLK250 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLK350 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL550 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL63 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL65 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C250 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS63 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G63 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLK350 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL550 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL63 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL65 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C180 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C250 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS550 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS63 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLK350 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C180 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLK350 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 AMG 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E350 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E550 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G500 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G55 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLK350 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G500 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G55 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2009 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2008 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 2008 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G500 2008 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G55 2008 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2008 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 2007 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G500 2007 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G55 2007 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2007 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63 2006 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G500 2006 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G55 2006 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2006 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G500 2005 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G55 2005 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G500 2004 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G55 2004 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G500 2003 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G55 2003 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G500 2002 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G55 2002 110000 ELECTRICAL SYSTEM

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI8285P055695) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.