TSB: MERCEDES BENZ AMG C43, AMG C63, AMG C63 S, AMG C63S, AMG G63, C250 D, C300, C300 4MATIC, C350, C350E, C400, C450, C63S AMG, G550 (2015–2022)

Bulletin LI82.85-P-074970 — June 15, 2022

Bulletin Details

Bulletin IDLI82.85-P-074970
ManufacturerMERCEDES BENZ
ModelsAMG C43, AMG C63, AMG C63 S, AMG C63S, AMG G63, C250 D, C300, C300 4MATIC, C350, C350E, C400, C450, C63S AMG, G550
Model Years2015–2022
Date IssuedJune 15, 2022
Date Added to NHTSAAugust 4, 2022
ComponentELECTRICAL SYSTEM
Vehicles Affected154 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Complaint Customer may have one or more of the following complaints: a?? Vehicle location is shown incorrectly in the Navigation Display a?? Navigation destination search is not possible a?? Street names are not shown in Navigation disp

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG C43 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2022 350000 EQUIPMENT
MERCEDES-BENZ AMG C43 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63 S 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 S 2022 350000 EQUIPMENT
MERCEDES-BENZ AMG C63 S 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 S 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG G63 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG G63 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C300 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ G550 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C43 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2021 350000 EQUIPMENT
MERCEDES-BENZ AMG C43 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2021 350000 EQUIPMENT
MERCEDES-BENZ AMG C63 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63 S 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 S 2021 350000 EQUIPMENT
MERCEDES-BENZ AMG C63 S 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 S 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG G63 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG G63 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C300 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2021 350000 EQUIPMENT
MERCEDES-BENZ C300 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ G550 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C43 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2020 350000 EQUIPMENT
MERCEDES-BENZ AMG C43 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2020 350000 EQUIPMENT
MERCEDES-BENZ AMG C63 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63 S 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 S 2020 350000 EQUIPMENT
MERCEDES-BENZ AMG C63 S 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 S 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG G63 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG G63 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C300 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2020 350000 EQUIPMENT
MERCEDES-BENZ C300 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C350 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2020 350000 EQUIPMENT
MERCEDES-BENZ C350 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C350E 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350E 2020 350000 EQUIPMENT
MERCEDES-BENZ C350E 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350E 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ G550 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C43 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2019 350000 EQUIPMENT
MERCEDES-BENZ AMG C43 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2019 350000 EQUIPMENT
MERCEDES-BENZ AMG C63 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63 S 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 S 2019 350000 EQUIPMENT
MERCEDES-BENZ AMG C63 S 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 S 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG G63 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG G63 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C300 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2019 350000 EQUIPMENT
MERCEDES-BENZ C300 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C350E 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350E 2019 350000 EQUIPMENT
MERCEDES-BENZ C350E 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350E 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ G550 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ G550 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C43 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2018 350000 EQUIPMENT
MERCEDES-BENZ AMG C43 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2018 350000 EQUIPMENT
MERCEDES-BENZ AMG C63 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63S 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63S 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C250 D 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C250 D 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C300 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2018 350000 EQUIPMENT
MERCEDES-BENZ C300 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C300 4MATIC 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 4MATIC 2018 350000 EQUIPMENT
MERCEDES-BENZ C350E 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350E 2018 350000 EQUIPMENT
MERCEDES-BENZ C350E 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350E 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C43 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2017 350000 EQUIPMENT
MERCEDES-BENZ AMG C43 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2017 350000 EQUIPMENT
MERCEDES-BENZ AMG C63 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C300 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2017 350000 EQUIPMENT
MERCEDES-BENZ C300 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C350 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2017 350000 EQUIPMENT
MERCEDES-BENZ C350 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C350E 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350E 2017 350000 EQUIPMENT
MERCEDES-BENZ C350E 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350E 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C450 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C450 2017 350000 EQUIPMENT
MERCEDES-BENZ C450 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C450 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C63S AMG 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C63S AMG 2017 350000 EQUIPMENT
MERCEDES-BENZ AMG C43 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C300 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C350 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C350E 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350E 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C450 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C450 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ AMG C63 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C63 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C300 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C350 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C350 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MERCEDES-BENZ C400 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C400 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI82.85-P-074970) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.