TSB: MERCEDES BENZ ALL MODELS, FORTWO, FORTWO CABRIO, FORTWO CABRIOLET, FORTWO CONVERTIBLE, FORTWO CONVERTIBLE ELECTR, FORTWO COUPE, FORTWO COUPE ELECTRIC, SMART (2005–2019)

Bulletin LI82.85-P-058785 — March 25, 2014

Bulletin Details

Bulletin IDLI82.85-P-058785
ManufacturerMERCEDES BENZ
ModelsALL MODELS, FORTWO, FORTWO CABRIO, FORTWO CABRIOLET, FORTWO CONVERTIBLE, FORTWO CONVERTIBLE ELECTR, FORTWO COUPE, FORTWO COUPE ELECTRIC, SMART
Model Years2005–2019
Date IssuedMarch 25, 2014
Date Added to NHTSANovember 12, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected30 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.

Affected Vehicles

MakeModelYearComponent
SMART FORTWO 2019 110000 ELECTRICAL SYSTEM
SMART FORTWO 2018 110000 ELECTRICAL SYSTEM
SMART FORTWO 2017 110000 ELECTRICAL SYSTEM
SMART FORTWO CABRIOLET 2017 110000 ELECTRICAL SYSTEM
SMART FORTWO 2016 110000 ELECTRICAL SYSTEM
SMART FORTWO COUPE 2016 110000 ELECTRICAL SYSTEM
SMART FORTWO 2015 110000 ELECTRICAL SYSTEM
SMART FORTWO CONVERTIBLE 2015 110000 ELECTRICAL SYSTEM
SMART FORTWO CONVERTIBLE ELECTR 2015 110000 ELECTRICAL SYSTEM
SMART FORTWO COUPE 2015 110000 ELECTRICAL SYSTEM
SMART FORTWO COUPE ELECTRIC 2015 110000 ELECTRICAL SYSTEM
SMART FORTWO 2014 110000 ELECTRICAL SYSTEM
SMART FORTWO CONVERTIBLE 2014 110000 ELECTRICAL SYSTEM
SMART FORTWO CONVERTIBLE ELECTR 2014 110000 ELECTRICAL SYSTEM
SMART FORTWO COUPE 2014 110000 ELECTRICAL SYSTEM
SMART FORTWO COUPE ELECTRIC 2014 110000 ELECTRICAL SYSTEM
SMART FORTWO 2013 110000 ELECTRICAL SYSTEM
SMART FORTWO 2012 110000 ELECTRICAL SYSTEM
SMART FORTWO 2011 110000 ELECTRICAL SYSTEM
SMART FORTWO 2010 110000 ELECTRICAL SYSTEM
SMART FORTWO 2009 110000 ELECTRICAL SYSTEM
SMART FORTWO CABRIO 2009 110000 ELECTRICAL SYSTEM
SMART FORTWO 2008 110000 ELECTRICAL SYSTEM
SMART FORTWO CABRIO 2008 110000 ELECTRICAL SYSTEM
SMART FORTWO COUPE 2008 110000 ELECTRICAL SYSTEM
SMART FORTWO 2005 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ALL MODELS 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
SMART SMART 110000 ELECTRICAL SYSTEM

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI82.85-P-058785) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.