TSB: MERCEDES BENZ ALL MODELS, AMG GLE43, AMG GLE63, AMG ML63, AMG S63, AMG S65, GL166, GLE, GLE 400, GLE292 COUPE, GLE300D, GLE350, GLE350D, GLE400, GLE450, GLE550, GLE550E, GLE63S, M166, ML250, ML350, ML400, ML500, ML550, S217, S222, S450, S550, S550E, S560, S600, S63, S63 AMG 4MATIC, S65 AMG, SL231 (2010–2019)

Bulletin LI82.62-P-058583 — February 27, 2014

Bulletin Details

Bulletin IDLI82.62-P-058583
ManufacturerMERCEDES BENZ
ModelsALL MODELS, AMG GLE43, AMG GLE63, AMG ML63, AMG S63, AMG S65, GL166, GLE, GLE 400, GLE292 COUPE, GLE300D, GLE350, GLE350D, GLE400, GLE450, GLE550, GLE550E, GLE63S, M166, ML250, ML350, ML400, ML500, ML550, S217, S222, S450, S550, S550E, S560, S600, S63, S63 AMG 4MATIC, S65 AMG, SL231
Model Years2010–2019
Date IssuedFebruary 27, 2014
Date Added to NHTSANovember 12, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected106 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Sound system: Intermittent loss of sound after engine start

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG S63 2019 350000 EQUIPMENT
MERCEDES-BENZ S217 2019 350000 EQUIPMENT
MERCEDES-BENZ S222 2019 350000 EQUIPMENT
MERCEDES-BENZ S450 2019 350000 EQUIPMENT
MERCEDES-BENZ S560 2019 350000 EQUIPMENT
MERCEDES-BENZ S65 AMG 2019 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE43 2018 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE63 2018 350000 EQUIPMENT
MERCEDES-BENZ AMG S63 2018 350000 EQUIPMENT
MERCEDES-BENZ GLE 2018 350000 EQUIPMENT
MERCEDES-BENZ GLE350 2018 350000 EQUIPMENT
MERCEDES-BENZ GLE550E 2018 350000 EQUIPMENT
MERCEDES-BENZ GLE63S 2018 350000 EQUIPMENT
MERCEDES-BENZ S217 2018 350000 EQUIPMENT
MERCEDES-BENZ S222 2018 350000 EQUIPMENT
MERCEDES-BENZ S450 2018 350000 EQUIPMENT
MERCEDES-BENZ S550 2018 350000 EQUIPMENT
MERCEDES-BENZ S560 2018 350000 EQUIPMENT
MERCEDES-BENZ S63 2018 350000 EQUIPMENT
MERCEDES-BENZ S65 AMG 2018 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE43 2017 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE63 2017 350000 EQUIPMENT
MERCEDES-BENZ AMG S63 2017 350000 EQUIPMENT
MERCEDES-BENZ AMG S65 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE 400 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE300D 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE350 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE400 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE450 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE550 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE550E 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE63S 2017 350000 EQUIPMENT
MERCEDES-BENZ S217 2017 350000 EQUIPMENT
MERCEDES-BENZ S222 2017 350000 EQUIPMENT
MERCEDES-BENZ S550 2017 350000 EQUIPMENT
MERCEDES-BENZ S550E 2017 350000 EQUIPMENT
MERCEDES-BENZ S600 2017 350000 EQUIPMENT
MERCEDES-BENZ S63 2017 350000 EQUIPMENT
MERCEDES-BENZ S65 AMG 2017 350000 EQUIPMENT
MERCEDES-BENZ SL231 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE43 2016 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE63 2016 350000 EQUIPMENT
MERCEDES-BENZ AMG S63 2016 350000 EQUIPMENT
MERCEDES-BENZ AMG S65 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE292 COUPE 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE300D 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE350 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE350D 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE400 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE450 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE550E 2016 350000 EQUIPMENT
MERCEDES-BENZ GLE63S 2016 350000 EQUIPMENT
MERCEDES-BENZ S217 2016 350000 EQUIPMENT
MERCEDES-BENZ S222 2016 350000 EQUIPMENT
MERCEDES-BENZ S550 2016 350000 EQUIPMENT
MERCEDES-BENZ S600 2016 350000 EQUIPMENT
MERCEDES-BENZ S63 2016 350000 EQUIPMENT
MERCEDES-BENZ S63 AMG 4MATIC 2016 350000 EQUIPMENT
MERCEDES-BENZ SL231 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG ML63 2015 350000 EQUIPMENT
MERCEDES-BENZ AMG S63 2015 350000 EQUIPMENT
MERCEDES-BENZ AMG S65 2015 350000 EQUIPMENT
MERCEDES-BENZ ML250 2015 350000 EQUIPMENT
MERCEDES-BENZ ML350 2015 350000 EQUIPMENT
MERCEDES-BENZ ML400 2015 350000 EQUIPMENT
MERCEDES-BENZ ML500 2015 350000 EQUIPMENT
MERCEDES-BENZ ML550 2015 350000 EQUIPMENT
MERCEDES-BENZ S550 2015 350000 EQUIPMENT
MERCEDES-BENZ S600 2015 350000 EQUIPMENT
MERCEDES-BENZ S63 2015 350000 EQUIPMENT
MERCEDES-BENZ S63 AMG 4MATIC 2015 350000 EQUIPMENT
MERCEDES-BENZ AMG ML63 2014 350000 EQUIPMENT
MERCEDES-BENZ AMG S63 2014 350000 EQUIPMENT
MERCEDES-BENZ GL166 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ M166 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML350 2014 350000 EQUIPMENT
MERCEDES-BENZ ML400 2014 350000 EQUIPMENT
MERCEDES-BENZ ML500 2014 350000 EQUIPMENT
MERCEDES-BENZ ML550 2014 350000 EQUIPMENT
MERCEDES-BENZ S550 2014 350000 EQUIPMENT
MERCEDES-BENZ S63 2014 350000 EQUIPMENT
MERCEDES-BENZ SL231 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG ML63 2013 350000 EQUIPMENT
MERCEDES-BENZ GL166 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ M166 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML350 2013 350000 EQUIPMENT
MERCEDES-BENZ ML400 2013 350000 EQUIPMENT
MERCEDES-BENZ ML500 2013 350000 EQUIPMENT
MERCEDES-BENZ ML550 2013 350000 EQUIPMENT
MERCEDES-BENZ SL231 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG ML63 2012 350000 EQUIPMENT
MERCEDES-BENZ GL166 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ M166 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ML350 2012 350000 EQUIPMENT
MERCEDES-BENZ ML500 2012 350000 EQUIPMENT
MERCEDES-BENZ ML550 2012 350000 EQUIPMENT
MERCEDES-BENZ SL231 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GL166 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ M166 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL231 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ M166 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ALL MODELS 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ALL MODELS 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ ALL MODELS 118000 ELECTRICAL SYSTEM:SOFTWARE

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI82.62-P-058583) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.