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York International Corporation Diamond 80 downflow mid-efficiency furnaces

CPSC Recall #00-003 - October 11, 1999

Recall Summary

Recall Number00-003
Recall DateOctober 11, 1999
Remedy TypeRepair
Units AffectedAbout 12,000

Where It Was Sold

York dealers sold these furnaces nationwide from May 1994 through July 1996 for about $680. These furnaces were sold under the brand names York
Fraser-Johnston
Luxaire and Moncrief.

Product

York International Corporation Diamond 80 downflow mid-efficiency furnaces

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), York International Corp., of York, Pa., is recalling about 21,000 York International Corporation Diamond 80 downflow mid-efficiency furnaces with model numbers starting with P2DP, PBKD, and XED02. Because of inadequate gluing, the insulation surrounding the heat exchanger can separate from the cabinet wall of the furnace, and fall onto the heat exchanger. This could cause surrounding combustible material and drywall to catch on fire, which has the potential to cause burn injuries and deaths. York began this recall in late 1997. However, only about 9,000 of the recalled furnaces have been repaired to date. York International and CPSC are aware of 11 incidents involving this furnace, including five fires causing $74,000 in property damage. York and CPSC wish to reinforce the seriousness of the situation and continue efforts to promote increased participation. York is offering its distributors a $25 bounty for each furnace they locate. These furnaces were sold under the brand names York, Fraser-Johnston, Luxaire and Moncrief. The furnaces were sold with the model numbers P2DP, PBKD and XEDO2, and with serial numbers beginning with EECM through EGEM. The model number and serial number can be found on a label inside the furnace cabinet. York dealers sold these furnaces nationwide from May 1994 through July 1996 for about $680. Consumers should contact their local York dealer immediately to schedule a free repair visit. For more information, consumers should call York International/UPG Technical Services toll-free at (877) 874-7378 between 8 a.m and 5 p.m. EDT Monday through Friday, or visit the York web site at www.york.com/upgsafe/safety.htm.

Hazard

Because of inadequate gluing, the insulation surrounding the heat exchanger can separate from the cabinet wall of the furnace, and fall onto the heat exchanger. This could cause surrounding combustible material and drywall to catch on fire, which has the potential to cause burn injuries and deaths.

Incidents & Injuries

York International and CPSC are aware of 11 incidents involving this furnace, including five fires causing $74,000 in property damage.

Remedy Instructions

Consumers should contact their local York dealer immediately to schedule a free repair visit.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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