Yeti 25A Fast Charge Power Supplies

CPSC Recall #21-050 - December 9, 2020

Recall Summary

Recall Number21-050
Recall DateDecember 9, 2020
Remedy TypeRepair
Units AffectedAbout 4,500
ImporterGoal Zero LLC; of Bluffdale, Utah (plug)
Manufactured InTaiwan (power supply), China (plug)

Where It Was Sold

Bass Pro
Cabela’s and REI stores nationwide and online at Amazon
Backcountry and GoalZero.com from April 2019 through August 2020 for about $150.

Product

Yeti 25A Fast Charge Power Supplies

Description

This recall involves all Yeti 25A Fast Charge power supplies with model number 98080.  The power supply is an accessory to and is used for faster recharging of Goal Zero’s Yeti power stations.  It comes with a standard 100-240v AC power input plug and a 15.6v High Power Port power output plug.  The model number can be found on the first line of the specifications on the product label.  The Goal Zero logo and “Yeti 25A Fast Charge” can be found on top of the power supply box.

Hazard

The connection between the power supply module and the output cord can be loose, causing the electrical connections to overheat, posing a fire hazard.

Incidents & Injuries

Goal Zero has received three reports of the power supplies overheating.  No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the Yeti 25A Fast Charge power supply and contact Goal Zero for a free repair.  If the product is in use, unplug it and wait for it to cool down before touching.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.