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YAMAHA PA-300C AC Power Adaptors

CPSC Recall #25-254 — May 8, 2025

Recall Summary

Recall Number25-254
Recall DateMay 8, 2025
Remedy TypeReplace, Repair
Units AffectedAbout 37,400
ImporterYamaha Corporation of America, of Buena Park, California
Manufactured InChina

Where It Was Sold

Music stores nationwide and online including www.shop.usa.yamaha.com from September 2010 through November 2014
and
separately
as a service repair part
for about $70.

Product

YAMAHA PA-300C AC Power Adaptors

Description

This recall involves Yamaha-brand AC adaptors with model number PA-300C that were sold with Yamaha-brand arranger workstations, digital pianos, and music control panels, as well as Steinberg-brand audio interfaces. The AC power adaptors are black and have the model name, the model number, the efficiency level, and the serial number printed on the AC adaptor rating label. The recalled adaptors were manufactured from July 2010 through May 2012. The fifth character in the serial number corresponds to the year the product was manufactured, while the sixth character corresponds to the month that the product was manufactured. For example, XXXX24XXXXX corresponds to April 2012. The power adaptors were sold separately as a service part and also built into certain Yamaha-brand Clavinova digital pianos.Recalled AC Power Adaptors:BrandModel NumberModel NameSerial Number Efficiency Level YAMAHAPA-300CAC ADAPTORXXXX0XXXXXXVYAMAHAPA-300CAC ADAPTORXXXX1XXXXXXVYAMAHAPA-300CAC ADAPTORXXXX21XXXXXVYAMAHAPA-300CAC ADAPTORXXXX22XXXXXVYAMAHAPA-300CAC ADAPTORXXXX23XXXXXVYAMAHAPA-300CAC ADAPTORXXXX24XXXXXVYAMAHAPA-300CAC ADAPTORXXXX25XXXXXVClavinova® digital pianos with recalled power adaptors built in:BrandModel NumberModel NameSerial Number RangeYAMAHACLP-430RClavinova Digital PianoUCQ******UCR******UCS******UCTH*****UCTI*****YAMAHACLP-430BClavinova Digital PianoUCQ******UCR******UCS******UCTH*****UCTI*****YAMAHACLP-430MClavinova Digital PianoUCQ******UCR******UCS******UCTH*****UCTI*****YAMAHACLP-430PEClavinova Digital PianoUCQ******UCR******UCS******UCTH*****UCTI*****YAMAHACVP-601BClavinova Digital PianoUCS******UCTH*****UCTI*****YAMAHACVP-601PEClavinova Digital PianoUCS******UCTH*****UCTI*****

Hazard

The AC power adaptors can overheat and ignite, posing burn and fire hazards. 

Incidents & Injuries

The firm has received four reports of adaptors burning or smoking. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using and unplug the recalled PA-300C AC Power Adaptor and contact Yamaha Corporation of America for a free replacement adaptor. Visit www.yamaha.com/us/support/pa300crecall/ for instructions to participate in the recall. Consumers will need to submit their information through an online form or by email, and will need to submit evidence of product destruction with their claim. Consumers should not damage their recalled adaptor until they have read the recall instructions online.Consumers who own a Yamaha-brand Clavinova® digital piano with a recalled adaptor should unplug the piano and contact Yamaha. Yamaha will provide piano technician services to perform an on-site inspection of the piano and provide a free replacement adaptor.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace, Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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