Xplory® Baby Strollers
CPSC Recall #08-113 - December 10, 2007
Recall Summary
| Recall Number | 08-113 |
| Recall Date | December 10, 2007 |
| Remedy Type | Replace |
| Units Affected | About 2,000 |
| Manufactured In | The recalled front wheels were manufactured in China and the strollers were made in Norway. |
Where It Was Sold
| Stokke distributors |
| website and juvenile product retailers nationwide from September 2003 through December 2006 for about $770. |
Product
Xplory® Baby Strollers
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Stokke LLC, of Kennesaw, Ga., is voluntarily recalling about 2,000 Xplory Baby Strollers. A bolt that attaches each front wheel to the stroller can loosen, causing one of the front wheels to fall off, posing a fall hazard to young children.Name of Product: Xplory® Baby StrollersUnits: About 2,000Distributor: Stokke LLC, of Kennesaw, Ga.Hazard: A bolt that attaches each front wheel to the stroller can loosen, causing one of the front wheels to fall off, posing a fall hazard to young children.Incidents/Injuries: The firm has received 14 reports of one of the front wheels falling off, including one incident where a child received a scratch when she toppled out of the stroller. In addition, there were 244 reports outside of the United States of one of the front wheels falling off.Description: Only Xplory® baby strollers with serial numbers 1 through 27,295 and 27,698 through 28,097 and with grey handles are included in the recall. The serial number is located under the foot plate. Strollers with white handles are not included in this recall.Manufactured in: The recalled front wheels were manufactured in China and the strollers were made in Norway.Sold through: Stokke distributors, website and juvenile product retailers nationwide from September 2003 through December 2006 for about $770.Remedy: Consumers should stop using the recalled strollers immediately and contact Stokke to arrange for a free replacement of the front wheels. Stokke will contact all known purchasers by e-mail or regular mail. Stokke notified its retailers and posted a recall notice on its website in May 2007.Note: Some consumers have already received a repair to their stroller or are in the process of receiving replacement wheels. These consumers do not need to contact Stokke again.Consumer Contact: For more information, contact Stokke toll-free at (877) 978-6553 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.stokkeusa.com.
Hazard
A bolt that attaches each front wheel to the stroller can loosen, causing one of the front wheels to fall off, posing a fall hazard to young children.
Incidents & Injuries
The firm has received 14 reports of one of the front wheels falling off, including one incident where a child received a scratch when she toppled out of the stroller. In addition, there were 244 reports outside of the United States of one of the front wheels falling off.
Remedy Instructions
Consumers should stop using the recalled strollers immediately and contact Stokke to arrange for a free replacement of the front wheels. Stokke will contact all known purchasers by e-mail or regular mail. Stokke notified its retailers and posted a recall notice on its website in May 2007.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.