Wood Metropolitan Bluetooth Record Players with 3-Speed Turntables
CPSC Recall #23-235 — June 29, 2023
Recall Summary
| Recall Number | 23-235 |
| Recall Date | June 29, 2023 |
| Remedy Type | Replace |
| Units Affected | About 5,700 |
| Importer | Innovative Technology Electronics LLC, dba Victrola of Denver, Colorado |
| Manufactured In | China |
Where It Was Sold
| Online at Amazon.com |
| Victrola.com |
| Macys.com and other websites from December 2021 through April 2023 for between $100 and $200. |
Product
Wood Metropolitan Bluetooth Record Players with 3-Speed Turntables
Description
This recall involves the model number VTA-240B-ESP Wood Metropolitan Bluetooth Record Player with 3-Speed Turntable. The unit is approximately 6.5 inches high, 14.5 inches wide, and 15.5 inches deep and weighs about 12 pounds. The unit has three black control knobs with brass accents on the front panel and the word “Victrola” written in gold lettering on the inside of top cover. Recalled units are Espresso color and were manufactured in September 2021. A white label on the back shows the words “Model: VTA-240B.” A second white label on the back of recalled units shows the words “Production Date: 09/2021.”
Hazard
The recalled record players can overheat, posing a fire hazard.
Incidents & Injuries
The firm has received six reports of the units overheating or catching on fire, including one minor injury and one report of minor property damage.
Remedy Instructions
Consumers should immediately unplug and stop using the recalled record players and contact Victrola to receive a free replacement. Consumers should keep the recalled record players until successfully registering for the recall, at which time the firm will provide consumers with disposal instructions.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.