Wolfgang Puck Toaster Oven/Toasters
CPSC Recall #09-746 — June 11, 2009
Recall Summary
| Recall Number | 09-746 |
| Recall Date | June 11, 2009 |
| Remedy Type | Refund |
| Units Affected | About 7,040 |
| Manufacturer | Kingpower Electrical Appliances of China |
| Importer | Frontgate of West Chester, Ohio and The Home Shopping Network (HSN) of St. Petersburg, Fla. |
| Manufactured In | China |
Where It Was Sold
| Frontgate catalogs and HSN nationwide from March 2007 through March 2009 for about $100. |
Product
Wolfgang Puck Toaster Oven/Toasters
Description
The recalled toasters have model #WPTOT010 with date codes 3608, 3908, 0407, 0607, or 0807 or model # BTOT0010 with date code 0207. The model numbers and date codes are located on an Underwriters Laboratories (UL) label, which is affixed to the back of the unit. The black and stainless steel toasters have "Wolfgang Puck" or "Wolfgang Puck Bistro Collection" stamped on the lower front right corner. They feature a stainless steel handle on the oven door, three black knobs for controlling cooking, and a black push-down lever for toasting. Two slots for toasting bread and similar products are located on the top of the toaster.
Hazard
The toaster oven can remain "on" after the toast pops up, posing a fire hazard.
Incidents & Injuries
The firm has received seven reports of the toaster remaining on after the toast popped up. No injuries have been reported.
Remedy Instructions
Consumers should stop using the recalled toaster/toaster ovens immediately and contact W.P. Appliances for instructions on returning the toaster/toaster ovens for a full refund. All known purchasers have been notified directly by mail.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.