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“Wireless Power” Reclining Furniture

CPSC Recall #20-103 — April 2, 2020

Recall Summary

Recall Number20-103
Recall DateApril 2, 2020
Remedy TypeRepair
Units AffectedAbout 2,300
ManufacturerSouthern Motion, of Pontotoc, Miss.
Manufactured InUnited States

Where It Was Sold

Rooms To Go
Art Van
Nebraska Furniture Mart
and other furniture stores nationwide from January 2019 through September 2019 for between approximately $1000 and $2500.  

Product

“Wireless Power” Reclining Furniture

Description

This recall involves “Wireless Power” reclining furniture powered by lithium-ion batteries. The batteries are installed internally as an optional equipment upgrade in custom configurable reclining furniture and are visible when looking under the upholstery in the rear of the furniture in a black mounting bracket. The batteries are black and rectangular.  The top of the batteries are marked with the word ENouvation. ENouvation is printed on a white label on the reverse side. The side of the batteries have blinking lights indicating the charge level of the battery. Recalled furniture has a white label on the back underside of the footrest ottoman which states “Options: WP”, indicating “Wireless Power”, along with the product’s unique serial, style, and cover fabric numbers and the custom production date.  

Hazard

The lithium-ion batteries used to power the “Wireless Power” reclining furniture can overheat, posing a fire hazard

Incidents & Injuries

The firm is aware of 6 incidents of batteries overheating and causing fires to the chairs and floor coverings. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the “Wireless Power” reclining furniture and contact Southern Motion for a free in-home repair, including a credit for the cost of the “Wireless Power” lithium-ion battery option.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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