Wet & Forget “Xtreme Reach” Outdoor Rapid Application Moss, Mold, Mildew & Algae Stain Remover wi...
CPSC Recall #24-043 - December 7, 2023
Recall Summary
| Recall Number | 24-043 |
| Recall Date | December 7, 2023 |
| Remedy Type | Repair |
| Units Affected | About 2.7 million |
| Importer | Wet & Forget (USA) Inc., of Elgin, Illinois |
| Manufactured In | New Zealand |
Where It Was Sold
| Ace Hardware |
| Costco |
| Home Depot |
| Lowes |
| True Value |
| Walmart |
| and other home goods stores nationwide and online at www.amazon.com |
| www.SamsClubs.com |
| www.walmart.com |
| and other websites from February 2018 through November 2023 for between $30 and $35. |
Product
Wet & Forget “Xtreme Reach” Outdoor Rapid Application Moss, Mold, Mildew & Algae Stain Remover with Hose End Nozzle
Description
This recall involves the nozzles on Wet & Forget “Xtreme Reach” Outdoor Mold & Mildew Stain Remover (48 oz. & 68 oz.) bottles with hose end nozzles. The stain remover is sold in a blue plastic bottle and has UPCs 879288000077 (48 oz.) and 879288000084 (68 oz.) printed on the back of the bottle in the bottom right-hand corner of the label. “Wet & Forget” is written on the hose end nozzle.
Hazard
The hose end nozzle clip can dislodge and allow the cleaning solution to spray on users, posing a risk of skin and eye irritation and other injuries.
Incidents & Injuries
The firm has received 3,188 reports of dislodgement of the nozzle insert, including 157 reports of exposure to the cleaning solution and 28 reports that include complaints of skin or eye irritation.
Remedy Instructions
Consumers should immediately stop using the recalled Wet & Forget “Xtreme Reach” Outdoor Mold & Mildew Stain Remover with Hose End Nozzle and contact the firm for a free replacement nozzle. Consumers should not resume use of the stain remover until the replacement nozzle has been installed. Once replaced, the original nozzle should be discarded.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.