Welbilt toaster ovens
CPSC Recall #00-142 — July 10, 2000
Recall Summary
| Recall Number | 00-142 |
| Recall Date | July 10, 2000 |
| Remedy Type | Dispose, No Remedy Available |
| Units Affected | About 7,000 |
Where It Was Sold
| Club |
| discount and department stores |
| and mail order catalogs sold the toaster ovens nationwide from January 2000 through May 2000 for about $100. |
Product
Welbilt toaster ovens
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Appliance Co. of America, of Great Neck, N.Y., recalled about 7,000 Welbilt toaster ovens. The ovens' heating elements can break, causing the glass door to shatter. The toasters could short circuit, causing electrical shocks and fires. Appliance Co. of America has received 14 reports of heating elements breaking. In one incident, the glass door broke, and in another, a countertop was scorched. No injuries have been reported. These Welbilt toaster ovens with rotisserie and griddle have model number TR660 on the back of the oven. The oven is white and black about 17 inches wide and 12 inches high, and has a glass door. Three knobs on the right side of the oven control the temperature; function, such as broil, rotisserie, toast and bake; and length of time. "WELBILT® Toaster Oven With Rotisserie & Griddle" is written on the oven's lower-right front. Club, discount and department stores, and mail order catalogs sold the toaster ovens nationwide from January 2000 through May 2000 for about $100. Consumers should stop using these toaster ovens immediately and discard or destroy them. The firm is out of business and cannot be contacted.
Hazard
The ovens' heating elements can break, causing the glass door to shatter. The toasters could short circuit, causing electrical shocks and fires.
Incidents & Injuries
Appliance Co. of America has received 14 reports of heating elements breaking. In one incident, the glass door broke, and in another, a countertop was scorched. No injuries have been reported.
Remedy Instructions
Firm no longer in business. Recall remedy no longer available. Discard the product. Do not donate or resell.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Dispose, No Remedy Available at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Dispose, No Remedy Available) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.