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WEE CHI Ceramic Hairstyling Irons

CPSC Recall #08-124 - December 10, 2007

Recall Summary

Recall Number08-124
Recall DateDecember 10, 2007
Remedy TypeRefund, Replace
Units AffectedAbout 5,700
ImporterFarouk Systems Inc., of Houston, Texas
Manufactured InSouth Korea

Where It Was Sold

Professional beauty supply distributors and beauty salons nationwide from April 2006 through September 2007 for about $160.

Product

WEE CHI Ceramic Hairstyling Irons

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Farouk Systems Inc., of Houston, Texas, is voluntarily recalling about 5,700 WEE CHI Ceramic Hairstyling Irons. The iron's "on/off" switch was installed incorrectly. When the iron is plugged in and switch is in the "off" position, the iron remains "on," which could pose fire and burn hazards.Name of Product: WEE CHI Ceramic Hairstyling IronsUnits: About 5,700Importer/Distributor: Farouk Systems Inc., of Houston, TexasHazard: The iron's "on/off" switch was installed incorrectly. When the iron is plugged in and switch is in the "off" position, the iron remains "on," which could pose fire and burn hazards.Incidents/Injuries: None reported.Description: The recalled hairstyling iron is black and measures 9.5 inches long. "CHI" is printed on the iron in red lettering. Date code 0306 or 0507 is embossed on the inside of the paddle.Sold by: Professional beauty supply distributors and beauty salons nationwide from April 2006 through September 2007 for about $160.Manufactured in: South KoreaRemedy: Consumers should stop using the product immediately and contact the firm to return the product for a full refund or replacement iron. Farouk Systems is directly notifying all distributors and retailers.Consumer Contact: For additional information, contact Farouk Systems Inc. at (800) 237-9175 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.farouk.com.  

Hazard

The iron's "on/off" switch was installed incorrectly. When the iron is plugged in and switch is in the "off" position, the iron remains "on," which could pose fire and burn hazards.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers should stop using the product immediately and contact the firm to return the product for a full refund or replacement iron. Farouk Systems is directly notifying all distributors and retailers.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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