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Vernier Go Direct® Charge Stations

CPSC Recall #24-132 — February 29, 2024

Recall Summary

Recall Number24-132
Recall DateFebruary 29, 2024
Remedy TypeRepair
Units AffectedAbout 15,000
ImporterVernier Science Education, of Beaverton, Oregon   
Manufactured InTaiwan

Where It Was Sold

Online at Vernier.com
www.fishersci.com
www.flinnsci.com
and www.us.vwr.com from November 2017 through December 2023 for between $90 and $930
depending on whether it was purchased individually or as part of a Teacher Pack. 

Product

Vernier Go Direct® Charge Stations

Description

This recall involves the Vernier Go Direct Charge Station, which supports the Go Direct line of wireless sensors containing rechargeable batteries. The Vernier Go Direct sensors are widely used in educational settings by teachers and students to conduct a variety of science experiments, including collecting data on temperature measurements, O2 levels, CO2 levels, pH values, and more. The Vernier Go Direct Charge Stations can charge up to 16 Vernier Go Direct sensors at the same time — 8 via USB and 8 via Go Direct wand-style sensor ports. The product is marked as “Go Direct® Charging Station” and can be identified by the order code GDX-CRG and model number GDXCRG2617R1, found on a label located at the bottom of the Charge Station. This product may have been purchased individually or as a part of a Teacher Pack of sensors with order codes GDX-TMP-TP or GDX-PH-TP. 

Hazard

The recalled charge station can overheat, posing a burn hazard to consumers.

Incidents & Injuries

The firm has received two reports of the chargers overheating. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the Vernier Go Direct Charge Station, and contact Vernier to receive instructions on how to return their charge station for a free repair. Vernier is contacting all known purchasers directly. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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