Utility Vehicles

CPSC Recall #17-739 — April 11, 2017

Recall Summary

Recall Number17-739
Recall DateApril 11, 2017
Remedy TypeRepair
Units AffectedAbout 9,700
ManufacturerDeere & Company of Moline, Ill.
Manufactured InUnited States

Where It Was Sold

John Deere dealers nationwide from January 2016 through May 2017 for between $10
000 and $12
900. 

Product

Utility Vehicles

Description

This recall involves John Deere Gator™ Utility Vehicles with model number XUV590i or XUV590i S4 printed on the hood and the “John Deere” and “Gator” brand names printed on the cargo box. The serial number, located on the frame on the rear of the machine above the hitch, begins with 1M0590 and fall within the ranges on the chart below. The recalled utility vehicles come in several colors and have four-wheel suspension with side-by-side seating for two or four people depending on model.    ModelSerial Number RangeXUV590i1M0590T+++M010001 - 21714XUV590i S41M0590F+++M010001 - 20554

Hazard

The dust boot on the throttle cable can come loose, resulting in the vehicle not slowing down or stopping, posing a crash hazard.

Incidents & Injuries

John Deere has received four reports of the dust boot on the cable coming loose, one of which resulted in minor injuries.

Remedy Instructions

Consumers should immediately stop using the recalled utility vehicles and contact a John Deere dealer for a free repair. John Deere is contacting all registered owners of the recalled vehicles directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.