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Universal Electric Outlet Adaptor Plug

CPSC Recall #04-133 — May 10, 2004

Recall Summary

Recall Number04-133
Recall DateMay 10, 2004
Remedy TypeRefund, Replace
Units AffectedAbout 187,000
ManufacturerE & B Giftware LLC, of Yonkers, N.Y.
Manufactured InChina

Where It Was Sold

Travel stores
airport gift shops
gift stores
luggage stores and discount department stores nationwide from January 2001 through March 2004 for about $13.

Product

Universal Electric Outlet Adaptor Plug

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), E & B Giftware LLC, of Yonkers, N.Y., is voluntarily recalling Universal Electric Outlet Adaptor Plugs. Multiple metal plugs can be extended from the product at one time. Consumers touching an exposed plug while the adaptor is inserted into an electric outlet can receive an electric shock.Name of product: Universal Electric Outlet Adaptor PlugUnits: About 187,000Manufacturer: E & B Giftware LLC, of Yonkers, N.Y.Hazard: Multiple metal plugs can be extended from the product at one time. Consumers touching an exposed plug while the adaptor is inserted into an electric outlet can receive an electric shock.Incidents/Injuries: None reported.Description: These universal electric outlet adaptor plugs were sold as either the Worldwide or Universal Adaptor Plug under four brand names: Samsonite, Royal Traveller, American Tourister and El Portal. "MODEL: 1804" is written on the bottom of the adaptor plug. They contain three adaptor plugs which are used by travelers worldwide to connect electrical plugs into electrical sockets. The adaptors include a hard plastic case which houses the three different plugs. A knob on the top of the product can be turned to extend the plugs for use.Sold at: Travel stores, airport gift shops, gift stores, luggage stores and discount department stores nationwide from January 2001 through March 2004 for about $13.Manufactured in: ChinaRemedy: Stop using the adaptor plugs immediately and call E & B Giftware LLC for a replacement item of comparable value or a refund.Consumer Contact: Consumer Contact: Call E & B Giftware LLC toll-free at (800) 624-5671 between 9 a.m. and 5 p.m. ET Monday through Friday.

Hazard

Multiple metal plugs can be extended from the product at one time. Consumers touching an exposed plug while the adaptor is inserted into an electric outlet can receive an electric shock.

Incidents & Injuries

None reported.

Remedy Instructions

Stop using the adaptor plugs immediately and call E & B Giftware LLC for a replacement item of comparable value or a refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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