U.S. Boiler, New Yorker Boiler, Advantage, FORCE and Archer brand gas-fired hot water residential...
CPSC Recall #24-161 — March 14, 2024
Recall Summary
| Recall Number | 24-161 |
| Recall Date | March 14, 2024 |
| Remedy Type | Repair |
| Units Affected | About 2,500 |
| Manufacturer | U.S. Boiler Company LLC, of Lancaster, Pennsylvania |
| Manufactured In | United States |
Where It Was Sold
| Independent heating and plumbing contractors and wholesale distributors nationwide from February 2009 through November 2023 for between $2 |
| 000 and $4 |
| 000. |
Product
U.S. Boiler, New Yorker Boiler, Advantage, FORCE and Archer brand gas-fired hot water residential boilers
Description
This recall involves gas-fired residential boilers with brand names U.S. Boiler, New Yorker Boiler, Advantage, FORCE and Archer. The following boiler models that are currently installed at altitudes greater than 5,400 ft. above sea level are part of this recall. The U.S. boiler ES2 and Series 3 models are blue with a black top front and black vents on the front. The logo is located on the black top front of the boiler. The X-2 model has a solid teal color. The logo is located in the front middle of the boiler. The Lancer model is gray with a blue top. The logo is located in the front middle of the boiler. The Force G-3 model is solid gray. The logo is located in the front middle of the boiler. The CGE and CGF models are solid green The logo is located in the front middle of the boiler. The model and serial numbers are located on the boiler rating plate, which is on the top panel of the ES2 and Series 3 models, and on the inside vestibule (behind removable door) on the right side panel for X-2, CG-F, CG-E, AG, Force and Archer models. All of the models are about 40 inches tall from the floor to the top of the jacket.U.S. Boiler ES2 models ES23, ES24, ES25, ES26, ES27, ES28, ES29 (with or without “-N” or “-P” suffix) U.S. Boiler Series 3 models 303, 304, 305, 306, 307, 308, 309 (with or without “-N” or “-P” suffix) U.S. Boiler X-2 models X-202, X-203, X-204, X-205, X-206, X-207, X-208, X-209 New Yorker CG-E models CG30E, CG40E, CG50E, CG60E, CG70E, CG80E, CG90E New Yorker CG-F models CG20F, CG30F, CG40F, CG50F, CG60F, CG70F, CG80F, CG90F Advantage AG models AG3, AG4, AG5, AG6 FORCE models FORCE02E, FORCE03E, FORCE04E, FORCE05E, FORCE06E, FORCE07E, FORCE08E, FORCE09E Archer Boilers Lancer models LCR-2-038, LCR-3-068, LCR-4-102, LCR-5-136, LCR-6-170
Hazard
The blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 5,400 feet and the vent system becomes blocked. In such an event, the boiler can emit excessive amounts of carbon monoxide into the home, posing a carbon monoxide (CO) poisoning hazard to consumers.
Incidents & Injuries
None reported.
Remedy Instructions
Consumers with the recalled boilers should immediately contact U.S. Boiler to receive a free repair that includes a free replacement main burner gas orifice and a free replacement blocked vent switch if needed. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on each floor of the home.Consumers can review Protect Your Family from Carbon Monoxide Poisoning | CPSC.gov for more information about preventing carbon monoxide poisoning.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.