Tuftex Wall-to-Wall Carpet
CPSC Recall #04-549 — May 5, 2004
Recall Summary
| Recall Number | 04-549 |
| Recall Date | May 5, 2004 |
| Remedy Type | Replace |
| Units Affected | 2,300 square yards of carpet (approximately 125 pieces of carpet as sold) |
| Manufacturer | Shaw Industries Inc., of Dalton, Georgia |
| Importer | Shaw Industries Inc., of Dalton, Georgia |
| Manufactured In | United States |
Where It Was Sold
| Carpet retailers nationwide from January 15 |
| 2004 through February 15 |
| 2004 for $50 to $75 per square yard. |
Product
Tuftex Wall-to-Wall Carpet
Description
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Shaw Industries Inc., of Dalton, Georgia, is voluntarily recalling Tuftex Wall-to-Wall Carpet. Due to a manufacturing error that over-treated the carpet with a "soil-resist" application, the carpet could readily ignite, presenting a serious risk of burn injuries. The recalled carpet violates the federal Flammable Fabrics Act. Name of Product: Tuftex Wall-to-Wall CarpetUnits: 2,300 square yards of carpet (approximately 125 pieces of carpet as sold)Manufacturer/Importer: Shaw Industries Inc., of Dalton, GeorgiaHazard: Due to a manufacturing error that over-treated the carpet with a "soil-resist" application, the carpet could readily ignite, presenting a serious risk of burn injuries. The recalled carpet violates the federal Flammable Fabrics Act.Incidents/Injuries: None reported.Description: The recalled wall-to-wall carpet was manufactured in two different styles called "Moon Shadow" and "Chic to Chic," both of which are 100% nylon fluffy shag. These two manufacturing styles were labeled for various carpet dealers and were sold under the following style names and colors:Moon Shadow style carpet (style # Z6136) sold under color name "Snowflake"Chic to Chic style carpet (style # Z6079) sold under the color names "Tanstone," "Petticoat" and "Black Satin," and also sold under the following vendor-specific style and color names:- Barbary Coast style carpet (style # 6079J) sold under the color names "Sandstone," "Cameo Charm," "Calico" and "Luminous"- Alluring Appeal style carpet (style # 079AS) sold under the color names "French Vanilla" and "Mountain Stone"- Pizzazz style carpet (style # 6079U) sold under the color name "Muslin"- High Step Berber style carpet (style # 26082) sold under the color name "Petticoat"- High Profile style carpet (style # ZG075) sold under the color names "Cookie Dough" and "Candle Glow"- Cadillac II style carpet (style # 7N915) sold under the color names "Petticoat," "Beige Whisper" and "Candle Glow"- Amazing Berber style carpet (style # ZC079) sold under the color names "Cookie Dough," "Petticoat," "Black Satin" and "Moonstone"- Rosenberry Berber style carpet (style # 079CL) sold under the color name "Beige Whisper"- Chic to Chic style carpet (style # 4ZA59) sold under the color name "Black Satin"Sold at: Carpet retailers nationwide from January 15, 2004 through February 15, 2004 for $50 to $75 per square yard.Manufactured In: U.S.A.Remedy: Shaw Industries corrected the manufacturing error and will replace the recalled carpet with the same or comparable carpet.Consumer Contact: Contact Shaw Industries from 8:00 a.m. to 6:00 p.m. ET at (800) 441-7429 for instructions on how to have the carpet replaced free. Consumers also can visit the firm's website: www.shawfloors.com.
Hazard
Due to a manufacturing error that over-treated the carpet with a "soil-resist" application, the carpet could readily ignite, presenting a serious risk of burn injuries. The recalled carpet violates the federal Flammable Fabrics Act.
Incidents & Injuries
None reported.
Remedy Instructions
Shaw Industries corrected the manufacturing error and will replace the recalled carpet with the same or comparable carpet.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.