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Troy-Bilt and Craftsman 25cc 2-Cycle trimmers and Remington 25cc 2-Cycle polesaw.

CPSC Recall #20-110 — April 16, 2020

Recall Summary

Recall Number20-110
Recall DateApril 16, 2020
Remedy TypeReplace
Units AffectedAbout 2,660
ManufacturerMTD Southwest Inc., of Tempe, Ariz.
Manufactured InMexico

Where It Was Sold

Ace Hardware
Menards
Tru Value
Do It Best
Fred Meyer
and other stores nationwide from November 2019 through January 2020 for between $109 and $190.

Product

Troy-Bilt and Craftsman 25cc 2-Cycle trimmers and Remington 25cc 2-Cycle polesaw.

Description

This recall involves Troy-Bilt, Craftsman-branded trimmers and Remington-branded polesaws powered by a 25cc 2-Cycle gasoline engine. The trimmer’s housing is red and black and Troy-Bilt or Craftsman is printed on the top of the unit. The polesaw’s housing is orange and black and Remington is printed on the top of the unit. Trimmers and polesaws have serial numbers 1K199DG1886 through 1L059DH1017. The model and serial number is located on the white model label on the engine cover. The following model numbers are included in this recall.   Brand       Model       Product Description       UPC Code  Troybilt 41AD252S766 41CDZ25C766 TB252S Straight Shaft Trimmer TB22 Curve Shaft Trimmer 084931848528 084931845725 Craftsman 41BDZ20C791 (CMXGTAMDZ20C) 41BDZ22C791 (CMXGTAMDZ22C) WC215 Curve Shaft Trimmer   WS215 Straight Shaft Trimmer       084931847729 084931847736   Remington 41CDPS1C983 RM2599 Polesaw 084931843950

Hazard

The head of the trimmers and polesaws can continue to rotate when the throttle is released, posing a laceration hazard.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled trimmers and polesaws and contact MTD Southwest for instructions on obtaining a free replacement trimmer or polesaw. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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